Senior Claims Examiner - Home Office Motor Carrier and Auto Liability
- Location
- Lansing, MI · Hybrid
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 2+ years
- Education
- Bachelor's degree
- Listed
- 2 days ago
Skills & highlights for this role
- Claims handling
- Coverage determination
- Liability determination
- Damage determination
- Claims file review
- Fair Claims Practices compliance
- Written communication
- Verbal communication
- Complex issue resolution
- Data organization and interpretation
- Multitasking
Also useful
- Subrogation identification
- Arbitration management
- Training material development
About the role
A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
About the role
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated claims professional to join our team. The position requires the following, but is not limited to:
- Review and monitor open claims files.
- Provide assistance with coverage, liability and damage determinations.
- Review closed files provide feedback to claim handlers.
- Review open and closed files to ensure adherence to claim handling guidelines and state's Fair Claims Practices.
- Assist associates in identifying claims with subrogation potential.
- Manage the arbitration process for subrogation files.
- Assist in developing and presenting educational material to claim associates in classroom and remote settings.
- Work effectively with associate and customers at all levels.
Desired Skills & Experience
- Bachelor's degree or equivalent experience
- Minimum of 2 years claims handling experience
- Above-average communication skills (written and verbal)
- Ability to resolve complex issues
- Organize and interpret data
- Ability to handle multiple assignments
- Possess a valid driver's license
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal opportunity and legal notices
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
From Aoins's careers page, first listed on Rolev.ai on November 9, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Senior Claims Examiner - Home Office Motor Carrier and Auto Liability job at Aoins located?
This Senior Claims Examiner - Home Office Motor Carrier and Auto Liability position at Aoins is located in Lansing, MI (Hybrid). Always check Aoins's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Claims Examiner - Home Office Motor Carrier and Auto Liability at Aoins?
For the Senior Claims Examiner - Home Office Motor Carrier and Auto Liability role, Aoins highlights 2+ years of relevant experience; a bachelor's degree; experience with Claims handling, Coverage determination, Liability determination, Damage determination, Claims file review, Fair Claims Practices compliance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Claims Examiner - Home Office Motor Carrier and Auto Liability position at Aoins?
This listing links directly to Aoins's Workday application page. You can apply directly on Aoins's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.