Senior Client Services Coordinator, Retail Services

About the role

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

About you

We're on the lookout for a dynamic Senior Client Services Coordinator who thrives on providing top-notch support to brokers and clients alike!

• As a Senior Client Services Coordinator, you're at the forefront of the action, delivering exceptional support to a team of brokers.
• From project management to marketing/design wizardry, you're the go-to guru for all things real estate.
• You have a passion for proposal creation and presentation.
• You're ready to tackle any client-facing challenge, or transaction administration task that comes your way.

In this role, you will

• Balance multiple activities and projects at a time for multiple members of the team, and track action items.
• Create and design marketing flyers and update as needed to show changes throughout the project. Update Brokers' recent transactions on applicable websites and client/broker facing materials.
• Execute marketing campaigns, including scheduling and managing of weekly email campaigns and social media announcements and maintenance of mailing lists.
• Prepare and design various materials including the development of pitches and proposals, site tours/surveys, market aerials, and branded brochures.
• Provide general administrative support (e.g. organizing distribution of marketing efforts, general office maintenance, writing/editing documents for spelling, grammar, and layout).
• Participate in management and coordination of transaction and due diligence processes. Entering deal sheets, submitting completed trade record, and supporting paperwork.
• Monitor competitor research and data collection, and liaise with appropriate departments to obtain data, such as company and title searches, and property particulars (e.g. financial, marketing, research).
• Coordinate market reports and conduct basic comparative analyses.

What you'll bring

• 1-3 years of relevant real estate/design experience.
• Bachelor's degree preferably in Real Estate, Business, Marketing, or similar field.
• Experience with Adobe InDesign (Photoshop & Illustrator are a plus)
• Ability to work under pressure, deal with multiple deadlines, effectively handles stressful situations, and work with minimal direction/supervision.
• Excellent communication (follow-through and follow-up) skills, and ability to meet commitments and deadlines.
• Self-starter and team player with a strong attention to detail.
• Proactive and resourceful with the ability to take initiative, bring creative ideas and solutions to the table, and independently identify opportunities to improve processes and efficiencies.

• #LI-SD1
• #LI-Onsite
• Make your next move an expert one and join us as we lead the industry into the future.
• Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
• Applications will be accepted on an ongoing basis.
• Direct applicants only please, no agencies.