Senior Commercial HVAC Technician

About the role

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

The AMS Group is proud to be part of Dover Food Retail- a leading manufacturer and provider of innovative solutions that help customers sell more food, more profitably. As a division of DFR, we leverage deep industry expertise, extensive resources, and a powerful network to deliver high-quality commercial refrigeration products and services.

When you join our team, you step into a rewarding work environment backed by comprehensive Day 1 benefits, including:

• Medical, Dental, and Vision Insurance - plus Prescription Drug Coverage
• Paid Short- and Long-Term Disability, Paid Vacation, and Paid Sick Leave
• 401(k) Retirement Plan with Company Match
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• 11 Paid Holidays Annually
• Ongoing Education and Training Opportunities
• Tuition Reimbursement
• Overtime Opportunities (available for select roles based on workload)

We're committed to supporting your growth, well-being, and success-right from the start.

What the Role Involves

We are seeking an experienced Senior Commercial HVAC Technician to join our dynamic team. The ideal candidate will have extensive knowledge of commercial HVAC systems, strong troubleshooting skills, and the ability to perform at a high level. You will be responsible for the installation, maintenance, and repair of various HVAC equipment, ensuring optimal performance and compliance with industry standards. Respond to customer's needs as communicated by dispatchers and Manager.

• Install, maintain, and repair commercial HVAC systems, including heating, cooling, and ventilation systems in commercial settings.
• Diagnose and troubleshoot HVAC system malfunctions and implement effective solutions.
• Perform routine inspections and preventive maintenance on HVAC equipment to ensure optimal performance and efficiency.
• Lead and mentor junior technicians, providing training and support as needed.
• Maintain accurate records of service calls, repairs, and maintenance activities.
• Communicate effectively with clients to assess their HVAC needs and provide recommendations.
• Stay up to date with industry trends, regulations, and best practices to ensure compliance and safety.

Basic Qualifications

• High School diploma or GED
• Valid State Driver's License
• 5-7 years in the repair and maintenance of commercial HVAC equipment
• Personal hand tools
• EPA Certification, EPA 608 minimum types I and II or Universal Tech Certification
• Certification from a technical school or equivalent experience a PLUS!

The Ideal Candidate

• Experience with commercial or industrial refrigeration systems is a bonus but not required.
• Must be capable of reading, writing, and speaking the English language effectively. Spanish is a plus but not required.
• Strong customer service skills and a can-do attitude are necessary.
• Willing to be cross trained in commercial supermarket refrigeration systems.
• Ability to utilize computer software for management of work orders, schedules, excel, etc.
• Strong knowledge of HVAC systems, heating, and air conditioning.
• Must have a complete set of hand tools required for the job.
• Must have the ability and willingness to help mentor and train lower-level technicians.
• Must be self-motivated and able to work with very little supervision.
• Must understand the necessity for always having a high standard in the following: quality of work, response to customer requests, safety, financial performance, and team morale.
• Must be willing and able to work long hours on your feet, and participate in on-call rotation which includes nights, weekends, and one or more holidays each year

Why Choose Dover Food Retail (AMS Division)?

• We believe in a collaborative entrepreneurial spirit and winning through our customers.
• We value and respect our employees, expecting results through high ethical standards, openness, and trust.
• Join us to be part of a company that is committed to delivering what it promises and has a reputation for quality.

• Please note: This role involves working in varying environments and requires travel 50% of the time or when required. Compliance with OSHA safety guidelines and protocols is mandatory.
• Embark on a fulfilling journey with AMS, where your skills are valued, your growth is nurtured, and your achievements are recognized.