Senior Communications Manager

Overview

Welcome to one of the most dynamic and high-impact areas at Microsoft—Copilot Communications. The Copilot Communications team is hiring a Senior Communications Manager to lead the year-round momentum, customer, and partner storytelling strategy for Microsoft 365 Copilot. Working alongside teams responsible for launches and major announcements, you’ll build the stories that keep Copilot relevant between news moments—and show what AI is making possible for people and organizations today.

You’ll operate like an investigative journalist inside Microsoft and across our customer community, uncovering the people, unexpected use cases and measurable results behind the growing use of AI at work. You’ll turn those discoveries into credible, human stories that show how customers are solving meaningful problems, creating new value and reimagining how work gets done.

You’ll also look beyond the traditional technology news cycle, finding timely ways to connect Copilot to cultural conversations, seasonal moments and shifts in how people work. The canvas is broad: an earned feature, customer documentary, creator collaboration, executive byline, podcast, live experience or a format we haven’t tried before. You’ll work across communications, marketing, product, engineering and customer teams to take the strongest ideas from first insight to public impact.

This is a high-visibility role for someone with a reporter’s instinct for finding stories others miss, a producer’s creativity in bringing them to life and the strategic judgment to know what will resonate, where and when.

At Microsoft, we believe meaningful ideas come from diverse perspectives and experiences. We welcome individuals who bring unique backgrounds, fresh thinking, and a passion for learning. If you're energized by emerging technologies, inspired by storytelling, and excited to help shape one of the most transformative technologies of our time, we'd love to hear from you.

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Responsibilities

The Senior Communications Manager is responsible for the following

• Own the always-on storytelling strategy for Microsoft 365 Copilot. While other teams lead launches and major announcements, you’ll build the stories that keep Copilot relevant between news moments and show what AI is making possible in the real world.
• Operate like an investigative journalist inside Microsoft and across our customer community. Find the people, unexpected use cases and credible results that reveal how Copilot is changing work, then turn the strongest discoveries into stories others will want to tell.
• Build an editorial calendar around the moments when work enters the broader conversation—from tax season and graduation to the return to school, the future of specific professions and emerging cultural debates about AI.
• Invent new ways to bring Copilot stories to audiences. That could include an earned feature, a creator experiment, a customer documentary, an executive byline, a podcast, a live experience or a format we haven’t tried before. You’ll match the story to the audience rather than defaulting to a traditional press playbook.
• Create a consistent pipeline of high-impact storytelling that builds understanding of Copilot through evidence. Partner across communications, marketing, product, engineering and customer teams to develop the idea, secure participation and carry it from first insight to public impact.

Other

• Embody our culture and values.

Required Qualifications

• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 4+ years communications, marketing operations, field operations, program management, project management, or related experience
• OR equivalent experience.

Preferred Qualifications

• Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, English, Business, or related field AND 6 + years of experience in communications, public relations, corporate communications, product communications, media relations,
• OR a related discipline.
• 8+ years of experience in communications, public relations, journalism, editorial storytelling, content strategy, or integrated marketing communications.
• 5+ years of experience in public relations, communications, journalism, or a related field, with a demonstrated ability to craft compelling stories and secure impactful earned media coverage across influential business, technology, and industry audiences.
• Proven ability to develop and execute strategic storytelling programs that build momentum for high-profile brands, products, or technology innovations.
• Demonstrated ability to uncover compelling stories, identify meaningful customer and stakeholder insights, and transform findings into engaging narratives that resonate with business, technology, and broad audiences.
• Experience advising stakeholders on messaging, audience engagement, and media strategies, while exercising sound judgment and navigating complex, evolving, or high-profile communications situations with professionalism and care.
• Highly collaborative communicator with a proven ability to build partnerships, influence across organizations, and successfully manage multiple priorities in a fast-paced, deadline-driven environment.

Pay and benefits

Communications IC4 - The typical base pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $137,600 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.