Senior Compliance Manager
- Pay
- $195,000 – $225,000 per year
- Location
- San Francisco, CA
- Job type
- Full-time
- Level
- Director
- Experience
- 4+ years
- Listed
- 31 days ago
Skills & highlights for this role
- SOC 2 audit experience
- SOC 2 Type II audits
- security controls
- GRC
Also useful
- CISA
- CISM
- CRISC
- Vanta
- Drata
- HIPAA
Stated benefits & perks
- Medical
- Dental
- Vision
- Wellness reimbursement
Recent recognition
- No. 1 Best Places to Work in the Bay Area, San Francisco Business Times 2026
- Top 50 AI Apps, a16z (2025)
- #3 Fastest-Growing Software Company, G2 Best Software Awards 2026
- Best Agentic AI Software, G2 Best Software Awards 2026
- #4 Fastest-Growing Software Vendor, Brex Benchmark 2025
- Enterprise Tech 30 Class of 2026, Nasdaq & Wing VC
- Top-Ranked Startup, Lean AI Leaderboard
- Backed by Y Combinator
About the Role
Retell AI transforms customer experience with voice AI for enterprises, including customers like CVS/Aetna, American Airlines, Lenovo, and Grab. We have more customer stories than we can tell!
We're hiring our first Senior Compliance Manager to own Retell's security and compliance program end to end. You'll report directly to the founder and work closely with Engineering and Sales. Compliance unlocks our enterprise and healthcare deals, so your work has a direct line to revenue.
Key Responsibility
This hire owns an audit-ready compliance program that enterprise customers trust.
- Run SOC 2 Type II, HIPAA, and ISO 27001 programs end to end, including auditors and the GRC platform
- Answer security questionnaires and RFPs quickly and keep the trust center current
- Own policies, vendor risk, and training, and track new rules that affect voice AI
- Join enterprise sales calls to answer security and compliance questions
Must have
- 4+ years in compliance, GRC, or security audit
- You have personally owned at least one SOC 2 Type II audit
- Experience at a VC-backed SaaS/AI company or a Big 4/audit firm doing SOC 2 or ISO work
Nice to have
- CISA, CISM, or CRISC certification
- Hands-on with Vanta or Drata
- HIPAA experience with healthcare customers
We care less about checkboxes and more about
- Precision in controls, evidence, and documentation
- Clear answers to customer security teams
- Working with engineers without slowing them down
- Spotting risks before an auditor or customer does
You Might Thrive If
- You'd rather fix a gap early than explain it to an auditor
- You can explain control to both an engineer and a CISO
- You want to build a compliance program, not maintain one
Job Details
- Cash: $195,000 - $225,000
- Equity: 4-year vest / 1-year cliff
- Location: Redwood City, California (Relocation support provided)
US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H-1B, TN, L-1, E-3, and F-1 (OPT/CPT).
Other Benefits
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for breakfast, lunch, dinner, and snacks
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
Compensation Philosophy
- Best offer upfront: Choose from three cash-equity balance options; no negotiation needed
- Top 1% talent: Above-market pay (top 5th percentile) to attract exceptional builders
- High ownership: small teams, >$1M revenue per employee, and significant equity
- Performance-based: Offers tied to interview performance, not tenure or past salary
Interview Process
- Recruiter screen (15 min)
- SOC 2 audit walkthrough (45 min)
- Hiring Manager interview (45 min)
- Onsite (2 hours)
- Security questionnaire exercise
- Customer call simulation
- Cross-functional conversation with Engineering and Legal
About Retell AI
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI “workers” that act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving every customer interaction.
We're growing fast and looking for ambitious builders who want to tackle hard technical problems, move quickly, and have a real impact on one of the fastest-growing voice AI companies in the world.
Let's build the future together.
From Retell AI's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Senior Compliance Manager role at Retell AI?
The Senior Compliance Manager posting at Retell AI states compensation of $195,000 – $225,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Retell AI's official career site.
Where is the Senior Compliance Manager job at Retell AI located?
This Senior Compliance Manager position at Retell AI is located in San Francisco, CA. Always check Retell AI's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Compliance Manager at Retell AI?
For the Senior Compliance Manager role, Retell AI highlights 4+ years of relevant experience; experience with SOC 2 Type II audits, security controls, GRC. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Compliance Manager position at Retell AI?
This listing links directly to Retell AI's Ashby application page. You can apply directly on Retell AI's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.