Senior CPFR Analyst

About the Role

We are seeking a Collaborative Planning Forecasting and Replenishment (CPFR) Sr Analyst who will focus on building strong partnerships with retailers to optimize inventory and reporting processes. This role is highly customer-facing and will lead joint business planning efforts, ensuring alignment on supply chain strategies and execution. The CPFR Sr Analyst will own custom reporting for replenishment managers, lead S&OP processes, and manage communication, data development, and opportunity identification with customers.

Roles & Responsibilities

Customer Collaboration and Reporting

• Partner with retailers on joint business planning to align inventory strategies and promotional execution.
• Serve as the lead for S&OP, managing demand and supply planning cycles and communicating risks and mitigation plans.
• Own custom reporting needs for replenishment managers, delivering actionable insights that drive decisions.
• Develop dashboards and KPI reports for OTIF, in-stocks, inventory health, and sell-through performance.

Supply Chain Operations

• Review outages from 3PLs to retailer stores and implement structural solutions, including manual orders when necessary.
• Lead item maintenance efforts with customers to ensure accurate setup and orderability.
• Manage supply chain for feature orders, including port/3PL whse splits, MABDs, and store counts.
• Oversee inventory transfers between internal and customer storage facilities to maintain balance and protect in-stocks.
• Lead problem-solving during supply chain disruptions, escalating and resolving bottlenecks quickly.

Promotional and Event Execution

• Plan and manage major inventory resets, modular changes, and feature events.
• Ensure pipeline-fill meets key set dates and track promotional inventory flow in real time.

E-commerce Support

• Manage fulfilment strategies for customer eCOM accounts, including D2C, store pickup, and customer online marketplace.
• Monitor in-stock health and delivery times for online assortments.

Skills & Experience

• 3-5 years of experience in CPFR, supply chain, or customer replenishment roles (CPG, Toys, Import, and Assortment experience preferred).
• Strong customer-facing experience with major retailers (Club, Convenience, Grocery experience preferred).
• Proficiency in analytics and reporting tools such as Excel and Power BI.

Life @ ZURU

ZURU is on a quest to reimagine tomorrow. Founded in 2003, ZURU Group has rapidly grown and now spans three core divisions-ZURU Toys, ZURU Edge (consumer goods) and ZURU Tech (construction).

• At ZURU, we have cultivated a high-performing culture that encourages excellence.
• Our team works towards ambitious goals, learning, performing, and improving together, all while having fun.
• We empower talented individuals to do their best work every day.

• At ZURU, you get out what you put in.
• You are responsible for driving your own career and we provide the platform to achieve it.
• As ZURU is on such a fast growth trajectory, there are opportunities here that you won't find anywhere else.

Get to know us a little better by checking out @lifeatzuru on Instagram or

What We Offer

• Culture for Growth
• Surrounded by an A Player Team
• Competitive Remuneration

• #LI-CM2
• ZURU may use AI tools to help screen, assess or select applicants.