Senior Customer Activation Manager | Partnerships
- Location
- New York, NY (Remote) · On-site
- Job type
- Full-time
- Level
- Director
- Experience
- 6+ years
- Listed
- 31 days ago
Skills & highlights for this role
- post-sales onboarding
- partner ecosystem operations
- project management
Also useful
- QuickBooks Online
- NetSuite
- Sage
- Microsoft Dynamics
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k match
- Parental leave
About the Role
Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers. As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion.
What You'll Do
Partner Relationship Management
- Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
- Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
Drive Partner Enablement and Customer Activation
- Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
- Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale
What You Need
- Minimum 6 years of experience in post-sales / onboarding
- Fluency with partner ecosystem operations
- Exceptional project management and time management
- Excellent verbal and written communication
- Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
- Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
- Proven track record of exceeding quota and/or outperforming key target metrics
- Ability to anticipate customer needs and position product solutions accordingly
- High adaptability and ability to thrive in a fast-paced environment
Nice to Haves
- Experience with accounting partners, Private Equity, and/ or Venture Capital
- Experience contributing to the development and growth of new teams
- Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
- Experience with financial services sales
- Experience at a high-growth startup
Benefits
Benefits Available to All Full-time Ramp Employees (Global):
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
United States
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
Canada
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
United Kingdom
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other Notices
- Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
- Ramp Applicant Privacy Notice
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year - far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Equal opportunity and legal notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
From Ramp's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
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Common questions
Where is the Senior Customer Activation Manager | Partnerships job at Ramp located?
Yes, this Senior Customer Activation Manager | Partnerships opening at Ramp is listed as New York, NY (Remote) (On-site). Always check Ramp's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Customer Activation Manager | Partnerships at Ramp?
For the Senior Customer Activation Manager | Partnerships role, Ramp highlights 6+ years of relevant experience; experience with post-sales onboarding, partner ecosystem operations, project management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Customer Activation Manager | Partnerships position at Ramp?
This listing links directly to Ramp's Ashby application page. You can apply directly on Ramp's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.