Senior Department Assistant | Medical Staff Services

About the role

Administrative Support Specialist

Logan Health

What We're Looking For

We're seeking a dependable administrative professional who can manage multiple priorities while maintaining accuracy, professionalism, and confidentiality.

Candidates must meet one of the following experience requirements

• 2+ years of administrative experience
• 2+ years of experience in a medical or healthcare setting
• 2+ years in customer service, reception, retail, or a similar role
• 2+ years in bookkeeping or accounting
• 3+ years in a professional print shop environment
• Post-secondary education or vocational training in healthcare
• Previous experience in healthcare, research, or compliance

Preferred Knowledge & Skills

• Understanding of medical terminology
• Familiarity with insurance processes including Medicare and Medicaid
• Basic knowledge of medical billing and coding (ICD-9, ICD-10, CPT, HCPCS)
• Strong organizational, communication, and critical thinking skills
• Ability to maintain HIPAA confidentiality
• Proficiency in Microsoft Office and ability to learn new systems

Additional Requirements (if applicable)

• CPR certification or Notary Public certification
• Valid driver's license with no major violations within the past 36 months if driving is required
• Personal vehicle used for Logan Health business must meet state minimum insurance requirements

What You'll Do

Administrative & Operational Support

• Provide administrative and technical support to the assigned department
• Serve as a primary resource and point of contact for staff
• Coordinate department communication, scheduling, and workflow
• Maintain records, documentation, and tracking systems
• Compile and prepare department reports and data

Department Coordination

• Schedule meetings, appointments, and department activities
• Prepare meeting agendas and record meeting minutes
• Support leadership with operational tracking and departmental metrics
• Order and maintain office supply inventory

Financial & Regulatory Support

• Assist with invoice processing, reimbursements, and financial tracking
• Support credentialing, compliance, and regulatory documentation
• Assist with insurance verification, authorization tracking, or billing processes as applicable

Team Support

• Assist with training and onboarding new staff
• Provide backup administrative coverage when needed
• Support department projects and initiatives

The Ideal Candidate

• You are someone who: Is organized and detail-oriented
• Communicates clearly and professionally
• Maintains confidentiality and professionalism
• Manages competing priorities effectively
• Works well independently and as part of a team
• Shift: Variable (United States of America)

Schedule

Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.

Notice of Pre-Employment Screening Requirements

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Reference checks
• Drug Screening
• Health and Immunizations Screening
• Physical Demand Review/Screening