Senior DevOps Engineer

Job Summary

OpenGov is modernizing how governments operate. The infrastructure for that mission must be fast, resilient, and ready to scale. As a Sr. DevOps Engineer, you'll own the design and delivery of the cloud systems, CI/CD pipelines, and security architecture that keep our multi-tenant SaaS platform running for thousands of public sector customers. This is a high-ownership role for an engineer who moves fluidly between deep technical execution and cross-functional influence. This engineer builds AI-forward infrastructure that directly shapes how government services are delivered.

Responsibilities

• Architect and own OpenGov's multi-tenant Azure and AWS infrastructure, ensuring high availability, fault tolerance, and disaster recovery readiness at scale.
• Lead infrastructure-as-code strategy using any IaC (Terraform, CloudFormation, Pulumi, or Crossplane), driving consistency, repeatability, and auditability across environments.
• Design, build, and continuously improve CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or others) that enable rapid, reliable feature delivery.
• Drive cloud cost optimization and performance engineering across AWS and Azure services, balancing efficiency with reliability commitments.
• Own the security posture of cloud infrastructure and partner with compliance teams on SOC2 and StateRamp adherence.
• Establish and manage observability practices using tools like Grafana, Prometheus, and Azure Monitor.
• Lead incident response and post-mortem processes with a focus on systemic improvement.
• Serve as a cross-functional technical advisor to engineering, product, and security teams.
• Translate business priorities into scalable infrastructure decisions.
• Mentor and develop junior engineers, elevate technical standards, and build a culture of operational excellence.

Requirements and Preferred Experience

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 8+ years of software engineering experience with a deep focus on cloud infrastructure, DevOps, and platform engineering.
• 3+ years running Kubernetes at scale in production on public cloud environments (Azure preferred).
• Proven track record with AWS, Azure, or GCP infrastructure for SaaS applications.
• Experience includes managed Kubernetes, databases, networking, and RBAC management.
• Hands-on expertise with infrastructure-as-code tools (Terraform, CloudFormation, Pulumi, or Crossplane) in production environments.
• Strong command of CI/CD tooling (GitHub Actions, Jenkins, CircleCI, or equivalent) and modern delivery practices.
• Deep knowledge of cloud security practices, including encryption, RBAC, IAM, and network security architecture.
• Proficiency in at least one modern programming language (Python, Go, Java, or Ruby).
• Experience with AI-driven developer tooling, workflow automation, or agent-based systems in an engineering context.
• Familiarity with ArgoCD or other GitOps-based deployment frameworks.
• Experience with regulated environments and compliance frameworks such as SOC2 or StateRamp.

Opportunity to Innovate

The next great wave of innovation is unfolding with AI, and it will impact everything-from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started.

A Team of Passionate, Driven People

This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Chicago, Dubuque, Dallas, and Pune.

A Place to Make Your Mark

We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within.

Benefits

Enjoy an award-winning workplace with the benefits to match, including:

• Comprehensive healthcare options for individuals and families
• Flexible vacation policy and paid company holidays
• 401(k) with company match
• Paid parental leave, wellness stipends, and HSA contributions
• Professional development and growth opportunities
• A collaborative office environment with weekly catered lunches.