Senior Diagnostic Medical Sonographer II

Job Summary

Under indirect supervision, performs a variety of diagnostic medical sonogrms (such as abdominal and OB/Gynecology ultrasound examinations) utilizing complex ultrasound equipment and transducers.

Essential Responsibilities

• Customer Service:
• Is responsive to the needs of others by maintaining a professional behavior toward members and coworkers and creating a positive image for the department, as demonstrated by:
• Willingness to take the initiative to resolve member issues.
• Handling a high number of member contacts.
• Dealing with customer complaints in a positive way.
• Providing compassionate service.
• Treating coworkers with respect and appreciation.
• Fostering teamwork and thinking positively.
• Identifies the impact of cultural diversity and lifestyle choices on patient condition and makes accommodations for such differences.
• Demonstrates competency and understands the overall operational functions of the department to include all reception duties and cashier functions.
• Observes regional radiation and department safety policies.
• Age Specific Criteria.
• Neonatal.
• Pediatric.
• Adolescent.
• Adult
• Periatric.
• Adjusts technical factors relative to the requirements of the study and the physical maturation of the patient.
• Modifies patient positioning techniques relative to the patients physical and cognitive abilities.
• Always takes special care in handling, positioning and/or restraining infants and geriatric patients to avoid injury or excessive radiation exposure.
• Demonstrates competence and understands the overall operational function of the department to include scheduling of patient appointments by telephone, mail, or in person utilizing OPAS.
• Demonstrates competence in the operation of diagnostic ultrasound equipment, real-time and mobile, to obtain quality diagnostic images.
• Consistently selects correct technical factors relative to the requirements of the study and the patients age and body habitus.
• Consistently selects equipment settings and appropriate transducers in accordance with department protocols and patient body habitus.
• Consistently processes hard copy images properly, utilizing automated equipment.
• Properly and consistently follows specific infection control techniques relative to ultrasound imaging (e.g., cold sterilization of probes, use of condoms on endocavity probes, etc.).
• Routinely manipulates transducer appropriately to obtain the desired images.
• Exercises good clinical judgment.
• Consults with the radiologist or other clinician for purposes of clarifying orders.
• Selects alternate or additional views appropriately relative to the patients condition.
• Does not attempt to perform an exam in any case in which it cannot be performed safely and/or properly.
• Consistently demonstrates the ability to differentiate between normal and abnormal anatomy.
• Documents clinical activities in a timely, comprehensive and accurate manner.
• Completes and initials the standard consultation form and the Radiology Processing Record accurately and immediately following each procedure.
• Routinely documents patient history relative to previous surgery, childbirth and other conditions which could affect the ultrasonic image of internal organs.
• Additional Performance Standards for Lead DMS.
• Provides effective functional direction to assigned staff.
• Consistently assigns work to staff appropriately so that exams are performed in a timely manner.
• Routinely provides timely feedback to management regarding operational problems and personnel issues.
• Communicates effectively with other departments to promote positive interdepartmental relationships.
• Demonstrates organizational skills and creativity in the resolution of operations problems within the department.
• Organizational Rules, Policies and Procedures:
• Observes all applicable regional, medical center, and department policies and procedures.
• Quality of Service:
• Maintains standards of professional behavior established to enhance quality of service.
• Greets members promptly and courteously with eye contract and a pleasant expression and tone of voice.
• Informs members of reason for any delays or anticipated delays in their care.
• Treats all patients in accordance with the Patients Bill of Rights.
• Conducts only work related conversations when members are waiting for service.
• Communication:
• Demonstrates good communication skills.
• Communicates verbally in a clear and concise manner.
• Demonstrates courteous and appropriate telephone skills.
• Speaks English in the presence of patients except as required to interpret for non English speaking patients.
• In writing, communicates accurately, completely, and legibly, and routes such communication appropriately and in a timely manner.
• Professional Maturity:
• Demonstrates professional maturity in all interactions with patient and staff.
• Strives to maintain good working relationships and rapport with patients, other members of the department and the health care team.
• Is flexible and cooperative about schedule changes made to maximize productivity and efficiency.
• Responds appropriately to constructive criticism from supervisors and peers.
• Functions independently within defined scope of position.
• Productivity:
• Meets productivity norms achieved by peers within the department or the Region.
• Equipment, Supplies and Work Area:
• Maintains equipment, supplies and work area in accordance with department guidelines.
• Keeps equipment and work area clean at all times.
• Routinely handles equipment with care to avoid damage.
• Reports equipment malfunctions to supervisory staff promptly.
• Reports to Assistant Director, Diagnostic Imaging.
• Assume other activities and responsibilities from time to time as directed.
• Respond to questions of assigned employees. Assign staff as directed. Coordinate work flow and assign priorities. Train and orient assigned staff. May provide recommendations to supervisor regarding departmental procedures, equipment.