Senior Digital Advertising Performance Strategist (DMO)

About the role

• Job Title
• Senior Digital Advertising Performance Strategist (DMO)
• External Job Title: Senior Digital Advertising Performance Strategist
• Position type: Full time, Permanent
• Location: San Jose, Costa Rica
• Job ID: R37344
• Job family: Digital Marketing

Are you the next Senior Digital Advertising Performance Strategist, DMO we are looking for?

• As a Senior Digital Advertising Performance Strategist, you will be client-facing and managing a portfolio of DMO/CVB clients as well as top hotels and resorts.
• For DMO/CVB clients you will be the primary point of contact including all communications including onboarding, reporting and presentation of results and suggesting new and innovative strategies to drive campaign performance.
• With hotel and resort clients, you will be the primary point of contact driving the planning, execution, and optimization of online media campaigns to achieve client objectives.
• You will be collaborating with the Ad Operations team, working directly with the client from creation of the Digital Advertising Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign.
• You are creative and resourceful with strong interpersonal skills and understanding of Paid Search, Paid Display and/or Paid Social, relying on experience and judgment to plan and accomplish goals.

In this role you'll

• Develop an understanding of clients' needs and establish strong, collaborative and trusting relationships.
• Research and develop strategy and digital media plans, identify target audiences; recommend budgets and media channels.
• Work with the analyst team to implement data-driven strategies for each client.
• Conduct regular calls with clients to review campaign performance and secure approval for recommended modifications to improve campaign results.
• Draft ad copy and present to client for approval.
• Initiate campaign set-up and workflow for tracking tags.
• Manage creative development and client approval process.
• Ensure all new and renewal campaigns launch and quality SLAs are met.

About the ideal candidate

Education

• Bachelor's degree in marketing, Hospitality, or other related fields

Work Experience

• 4+ years of online digital media/advertising experience in a client-facing role
• Experience with Programmatic Display, Paid Social, Paid Search, Google Campaign Manager, Facebook Business Manager, Google Analytics, and/or Tableau.
• Prior work experience in the Hospitality industry is preferred, especially servicing DMO/CVB clients or working with a destination marketing organization.
• Demonstrated passion for innovation, strategic thinking, creative problem solving, and establishing positive customer relationships.

Skills

• Ability to evaluate data trends and other numeric data effectively (ROAS, margins, KPI's)
• Demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships
• Strong MS Office(PowerPoint, Word, Excel) skills

Common accountabilities

• Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
• Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
• Works independently within plan dictated by manager, with some guidance on most complex situations.

Working at Amadeus, you will find

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

What we can offer you

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world's top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process

• The application process takes no longer than 10 minutes!
• Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Be aware of recruitment scams

• Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment.
• All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website.
• Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.