Senior Director of Alliance Management, Strategic Accounts

The Role

We are seeking a dynamic and experienced Senior Director of Alliance Management to lead our Alliance Management function. You will set strategy for the team, own our most important client relationships post-sale, and translate technically complex and scientific concepts into clear value for pharma stakeholders as you drive renewal, expansion, and upsell across our accounts.

Your Responsibilities

Team & Function Leadership

• Own the strategic direction of the Alliance Management function, working closely with leadership to define how the team operates and scales
• Provide mentorship and guidance to other Alliance Managers on the team
• Serve as a senior point of escalation and thought partner for complex account situations

Account Management & Growth

• Develop and execute strategies to drive expansion, upsell, cross-sell opportunities, and revenue growth within assigned accounts
• Partner closely with Business Development and delivery teams to ensure ongoing projects succeed and new opportunities are identified early
• Act as a trusted advisor to clients, developing and maintaining strong relationships with scientific and business stakeholders

Internal Collaboration & Operational Excellence

• Work cross-functionally with business development, product, data science, and marketing teams to ensure seamless execution at assigned accounts
• Track KPIs and measure success for the function overall
• Represent PhaseV externally at conferences and industry events as needed
• Develop deep expertise in PhaseV's offerings to identify new business opportunities, and build strong command of the target market and ideal champions within biotech and pharmaceutical organizations

Qualifications

• 10+ years of experience in biotech, pharmaceutical, or a technology vendor serving pharma clients, with a strong focus on alliance management, strategic partnerships, or account growth
• Demonstrated experience owning the relationship at named accounts including expansion, renewal, and upsell
• Comfort operating as a senior, credible voice with pharma stakeholders with strong scientific and commercial credibility
• Strong technical and analytical understanding; experience with AI/ML solutions through previous roles is a plus
• Ability to clearly communicate with a wide range of stakeholders and translate scientific insights into actionable decisions
• Engaged listener who leverages input and a variety of perspectives to develop solutions
• People management or mentorship experience a plus

Desired Skills

• BS in a relevant field; MS, PhD, MBA, MD, or other relevant advanced degree strongly preferred, but not required if scientific/commercial credibility is otherwise well established
• Background in biopharma, consulting, or a similar role at an AI/ML vendor serving pharma clients
• Driven, self-motivated, and passionate about innovation in drug development
• Expertise in developing and delivering presentations for diverse stakeholders

What We Offer

• Join us on a mission to change the world for the better.
• The opportunity to work with an amazing team passionate about making a real-world impact.
• Extremely hard and diverse problem setting, in which the team is pushing the envelope.
• A collaborative and dynamic startup environment.
• Professional growth and development opportunities.
• Competitive compensation and equity participation
• Comprehensive benefits, 401(k) match, and flexible hybrid culture