Senior Director of Sales, Chiller Solutions

About the role

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.

Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity.

At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.

We are currently seeking a Senior Director of Chiller Sales, Engineering & Aftermarket, Data Centers. This role is a home office-based role with proximity to a hub Airport for travel purposes. (Preferred: Major Data Center Markets such as Northern Virginia, Dallas, Phoenix, Atlanta, Chicago, Silicon Valley, or Remote)

Position Overview

The Senior Director, Chiller Sales, Engineering & Aftermarket is responsible for leading sales execution, engineering support, aftermarket operations, and business development activities for the company's data center cooling solutions business across North America. Reporting to the Vice President or Senior Vice President, this role supports the execution of commercial growth strategies, customer engagement initiatives, and organizational development efforts within the hyperscale, colocation, enterprise, and AI data center markets.

The Senior Director will partner closely with executive leadership to implement strategic initiatives, strengthen customer relationships, and drive revenue growth while building a high-performing team focused on operational excellence and customer success.

Essential Duties and Responsibilities

• Strategic Leadership
• Support the development and execution of business strategies and annual operating plans.
• Contribute to annual revenue, profitability and market growth objectives.
• Identify emerging opportunities within hyperscale, colocation, enterprise, and AI data center markets.
• Lead strategic planning and business expansion initiatives.
• Develop relationships with key customers and industry stakeholders.
• Monitor market trends, competitive activity, and technology developments.
• Lead all sales functions associated with data center cooling solutions.
• Achieve annual bookings, revenue, profitability, and market share objectives.
• Develop strategic account plans for major customers.
• Direct sales efforts involving: Hyperscale Operators, Colocation Providers, Cloud Service Providers, etc.
• Lead negotiations on major projects and strategic agreements.
• Improve sales effectiveness through process optimization, forecasting, and pipeline management.
• Engineering & Technical Leadership:
• Lead customer-facing engineering and application support teams to ensure successful project execution and customer satisfaction.
• Develop and maintain strategic relationships throughout the mission-critical ecosystem.
• Represent the organization at major conferences, trade shows, and industry associations while enhancing brand awareness and customer engagement.
• Collaborate with Product Management by providing customer and market feedback to support future product development.
• Provide voice-of-customer feedback.
• Identify opportunities for product enhancement and innovation.
• Project Management & Aftermarket:
• Direct and develop project management and aftermarket support functions to ensure operational excellence and customer success.
• Develop effective strategies to route products from factories to job-sites
• Create detailed aftermarket and parts programs that meet critical timing criteria
• Align with third -party technical support to provide seamless factor support
• Data Center Market Development:
• Build and maintain relationships with key stakeholders across the data center ecosystem, including owners, consultants, contractors, and design firms.
• Build deep market intelligence with AI data centers, high density computing, liquid cooling, etc.
• Represent LG at major industry events.
• Product and Technology Alignment:
• Partner with Product Management to define future product roadmaps.
• Influence development of new products
• Provide direct voice-of-customer feedback.
• Ensure products align with evolving data center standards.
• Organizational Leadership
• Lead and develop a high-performing team while fostering collaboration across sales, engineering, product management, and operations.
• Coach and develop team members while supporting hiring and talent development activities.
• Support talent development and succession planning efforts within the organization.
• Foster collaboration across all functional groups.
• Promote a culture focused on accountability, innovation, and customer success.

Key Qualifications

• 10-15 years of HVAC, applied equipment or building systems experience
• 5-8 years of leadership experience
• Bachelor's degree required; Mechanical Engineering preferred
• MBA preferred, not strongly preferred
• Experience leading regional or national sales teams
• Demonstrated success managing large customer accounts, business growth initiatives, and cross-functional teams.
• Strong background in chiller systems and applied HVAC solutions.
• Demonstrated success developing executive-level customer relationships.
• Knowledge of data center infrastructure, including:
• Direct data center industry experience.
• Experience selling to hyperscale customers.
• Experience supporting mission-critical facilities.
• Experience leading both sales and engineering functions.
• Experience with large-scale infrastructure projects.

Pay and benefits

In addition to the above, we believe that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges consider many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. We consider geographic pay differentials in final offers. Because we operate in many geographies and have many business units across the United States, where applicable, may not reflect the specific business or geography differential that will apply to the final offer.

Recruiting Range $200,000 - $250,000 USD

Benefits Offered Full-Time Employees

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors

• Eligible for the relevant benefit programs offered through our partner agencies.