Senior Engineer - Forward Deployed

About the role

As recently featured in Forbes we are tackling a massive administrative bottleneck, a $450 billion crisis that consumes 25% of U.S. healthcare spending and forces patients to wait weeks for life-saving treatment.

Our agentic automation platform is uniquely designed for healthcare’s "messy" reality, utilising sophisticated AI to digest handwritten faxes, complex medical records, and blurry scans with an unprecedented 98.7% accuracy. Backed by Lightspeed and founded by a team with deep roots in AI and robotics, we’ve scaled to late 7 figures in ARR in less than six months by delivering immediate, Day-1 value to medical equipment providers, clinics and specialty pharmacies.

By slashing patient wait times from five days to under three hours, we’re doing more than just automating paperwork; we’re returning time to clinicians and ensuring that care is never delayed by a document. If you’re a high-ownership builder who wants to solve mission-critical problems in OCR and NLP while making a tangible impact on human lives, come help us build the infrastructure that lets healthcare scale

About the role

Location: On-site, NYC

Role Overview

As a Senior Engineer - Forward Deployed, you'll be at the forefront of deploying Coral AI’s transformative platform into the complex and dynamic world of healthcare operations. You will work closely with both our product teams and end customers to design custom implementations, troubleshoot integration challenges, and bring novel solutions to actual client environments. This is a hands-on, high-impact engineering role suited for those who thrive on variety, fast feedback, and seeing their work make a difference in real time.

Key Responsibilities

• Own and execute end-to-end technical delivery for major customer projects, from initial requirements to go-live
• Collaborate with customers and internal teams to understand deployment environments and design effective, scalable solutions
• Architect and implement integrations with diverse healthcare data sources (e.g., EHR systems, document pipelines, legacy tools)
• Rapidly diagnose and resolve deployment and integration issues, both on-site and remotely
• Gather feedback directly from users and translate it into actionable product and engineering improvements
• Document deployment processes, lessons learned, and best practices for future roll-outs
• Build proof-of-concept solutions, automate repeated deployment tasks, and share learnings with the broader team

Requirements

• 1-5 years of experience in software engineering, preferably in a customer-facing or implementation-focused role
• Proficiency in at least one modern programming language (Go, Python, or Java preferred)
• Experience working with distributed systems, APIs, and infrastructure (cloud, containers, networking)
• Strong problem-solving skills; you thrive in ambiguity and adapt quickly to new challenges
• Excellent communication, able to interface both with technical teams and non-technical stakeholders
• Comfort working in fast-paced, high-ownership startup environments
• Willingness and flexibility to work on-site at customer locations in NYC or Bengaluru

Bonus Points

• Prior experience in healthcare tech or deploying enterprise SaaS solutions
• Familiarity with EHR integrations, data pipelines, OCR, or NLP use cases
• Scripting ability for automating deployment and monitoring tasks

What We Offer

• Opportunity to work on mission-critical problems and see your solutions deployed in real healthcare settings
• A collaborative, growth-oriented team environment
• Competitive salary and benefits
• The chance to work at the intersection of AI, automation, and impactful technology
• Modern, centrally-located office in NYC or Bengaluru

Ready to drive real-world change in healthcare? Apply today to join Coral AI as a Forward Deployed Engineer!