Senior Engineering Account Manager

Job Description Summary

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

About the role

Please note: Candidates for this role must live in the greater Detroit metro area for our client base

We are looking for a talented individual…

To join our team as a Senior Engineering Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional, and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with the corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete.

Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts.

Troubleshoots technical issues, determine a solution in accordance with product and customer specifications, and recommends solutions.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this exciting career opportunity, you’re a great fit if you can…

• Maintain current accounts and develop new accounts for large kWh and/or revenue goals for more than one program, including cross-practice account relationships.
• Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers. Design and deliver proposals.
• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff
• Troubleshoot technical problems and issues, provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client specifications
• Travel throughout a defined territory with a large geographic impact for high-tier clients.

In this exciting career opportunity, you will have

• 7+ years of relevant commercial industry experience
• Bachelor’s degree preferred
• Relevant industry certifications could replace work experience

Compensation Range $77,700.00 - $116,600.00

• Currency
• USD
• Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Additional Job Description

CLEAResult continues to be committed to the health and safety of all employees, customers, partners and the communities we serve. As we prioritize hiring of talent for essential positions that meet the critical needs of our customers, we intend to continue supporting the fight to end the pandemic. Employees’ health and safety while meeting client expectations remains our top priority.