Senior ERP Manager

About the role

Cricut is seeking a strategic and business-focused Senior ERP Manager to lead the evolution and operational excellence of its SAP S/4HANA Cloud ecosystem. This role will drive ERP transformation through strong business partnerships, AI-enabled innovation, and scalable SAP architecture aligned with Clean Core principles.

The ideal candidate brings deep expertise in SAP S/4HANA Cloud, Clean Core principles, SAP BTP, Joule/Joule Studio, Business Data Cloud, and enterprise ERP delivery. This leader will partner closely with Finance, Operations, E-Commerce, Customer Care, and Sales teams to enable business growth, process simplification, automation, and data-driven decision making.

This role requires a balance of strategic leadership, hands-on ERP program execution, strong stakeholder engagement, and operational management across global ERP initiatives.

Business Partnership & Strategy

• Serve as the primary IT partner for Finance, Supply Chain, Manufacturing, Procurement, Warehouse, and Fulfillment teams.
• Align ERP strategy and roadmap with business priorities and operational goals.
• Drive process standardization, automation, and AI-enabled innovation using SAP Joule, Joule Studio, and SAP BTP.
• Lead executive stakeholder engagement, prioritization, and governance discussions.

ERP Transformation & Program Leadership

• Lead SAP S/4HANA Cloud initiatives including enhancements, upgrades, quarterly releases, integrations, and transformation programs.
• Drive Clean Core adoption and scalable extension strategies leveraging SAP BTP.
• Manage ERP project portfolios including scope, timelines, budgets, vendors, risks, and delivery execution.
• Ensure successful integration across Warehouse & Logistics, Manufacturing, eCommerce, CRM, and third-party systems.

SAP Platform & Functional Leadership

• Oversee operational excellence, governance, and continuous improvement of SAP S/4HANA Cloud.
• Lead adoption of SAP AI, Business Data Cloud, Fiori, analytics, and intelligent automation capabilities.
• Ensure regular SAP release upgrades, testing, change management, and business readiness.
• Provide strong functional leadership across:
• Sales & Distribution (SD)
• Materials Management (MM)
• Finance & Controlling (FI/CO)
• Production Planning (PP)
• Warehouse & Logistics integrations

Team Leadership & Governance

• Lead and mentor internal ERP teams, consultants, and managed service partners.
• Establish operational KPIs, support SLAs, release governance, and delivery standards.
• Ensure compliance with SOX, cybersecurity, audit, and enterprise governance requirements.

Qualifications & Requirements

• Bachelor's degree in Information Systems, Business, Engineering, or related field.
• 15+ years of ERP experience with 5+ years leading SAP environments and enterprise programs.
• Strong experience with SAP S/4HANA Cloud, SAP BTP, and Clean Core architecture.
• Knowledge of SAP AI capabilities including Joule and Joule Studio.
• Understanding of SAP Business Data Cloud and enterprise analytics strategy.
• Strong functional expertise in SD, MM, FI/CO, PP, and Warehouse & Logistics integrations.
• Proven leadership in large-scale ERP transformation and cross-functional stakeholder management.

Preferred

• SAP S/4HANA Cloud and/or SAP BTP certifications.
• Experience in manufacturing, consumer products, retail, or supply chain environments.
• Familiarity with Agile and product-oriented delivery models.

Key Competencies

• Business Partnership & Executive Communication
• SAP S/4HANA Cloud Leadership
• AI & Intelligent Enterprise Strategy
• SAP BTP & Clean Core Architecture
• ERP Transformation & Program Delivery
• Cross-Functional Collaboration
• Team Leadership & Vendor Management
• Operational Excellence & Change Management

Additional Information: We've Got You Covered

At Cricut, we take care of our people. Enjoy competitive Medical, Dental, and Vision coverage, a 401(k) match, generous PTO, tuition reimbursement, and a yearly lifestyle stipend to support your wellness and passions. You'll also receive exclusive employee discounts-and best of all, you'll be surrounded by some of the most talented, creative, and curious minds out there.

A Quick Note Before You Apply

Cricut is in an exciting chapter of transformation. We're evolving fast-refining our strategy, growing our teams, and raising the bar across everything we do. This is an incredible opportunity for the right kind of person-but it's not for everyone.

We're looking for A-players-people who thrive in dynamic environments, turn challenges into momentum, and consistently deliver their best work. If that sounds like you, read on.

Here's what makes someone a great fit for this role (and for this moment at Cricut):

• You move with urgency. You don't wait for perfect clarity to act-you start, learn, and adjust.
• You set high standards. You take ownership, deliver quality, and hold yourself accountable.
• You stay focused when things move fast. You prioritize what matters most and tune out the noise.
• You collaborate like a pro. You elevate others, communicate clearly, and bring a low-ego, high-output energy.
• You embrace AI as part of your toolkit. From idea exploration to data analysis and creative problem-solving, you leverage AI to accelerate innovation and amplify impact-because technology and creativity go hand-in-hand here.

One More Thing (It's a Big One)

This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you're energized by working alongside smart, kind, creative people-and love those hallway conversations that spark the next great idea-you'll feel right at home.

If you're looking for a fully remote role, this may not be the right fit. But if you're excited by challenge, purpose, and building something better-let's make something amazing together.

Relocation Statement

• This position is eligible for relocation assistance.

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways - include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you're all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.