Jll
Direct Workday career site

Senior General Manager

Pay
$175,000 – $185,000 per year
Location
McLean, VA · On-site
Job type
Full-time
Level
Lead / Staff
Experience
10+ years
Education
Bachelor's degree
Listed
4 days ago

Skills & highlights for this role

  • Commercial real estate operations
  • Client relationship management
  • Team leadership and development
  • Budgeting, forecasting, and financial analysis
  • Real estate management software
  • CMMS systems
  • Microsoft Office Suite
  • Executive communication and presentation
  • Stakeholder management

Also useful

  • CPM certification
  • CCIM certification
  • RPA certification
  • Digital transformation
  • Technology-forward solutions
  • Industry association involvement

About the role

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As a Senior General Manager at JLL, you will lead and oversee comprehensive real estate operations. This role requires you to manage complex client relationships, deliver exceptional service outcomes, and guide teams toward ambitious performance targets.

The position demands strong leadership capabilities as you'll mentor managers, cultivate key client partnerships, and ensure operational excellence across all service delivery areas. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this role ideal for an experienced leader ready to make a significant impact in the commercial real estate industry.

What your day-to-day will look like

  • Oversee operational performance across a portfolio of properties or one large campus, ensuring delivery excellence and client satisfaction metrics
  • Build and maintain relationships with key client contacts, serving as their primary strategic advisor and trusted partner
  • Mentor and develop talent, fostering a culture of collaboration that strengthens team performance
  • Develop and implement annual operating budgets and capital plans, and ensure timely and accurate financial reporting. Analyze financial performance, prepare detailed reports, and present strategic recommendations to senior leadership and stakeholders
  • Ensure compliance with company policies, industry regulations, and safety standards across all managed operations.
  • Implement tenant satisfaction program, meet regularly with tenants to ensure successful program
  • Oversee competitive bidding process for all third-party contracted services and ensure compliance with JLL standards
  • Foster a culture of continuous learning and professional development, supporting team members' career advancement and skill enhancement
  • Present to senior leadership and key stakeholders on business performance and strategic initiatives
  • Champion diversity, equity, and inclusion initiatives while supporting each other's wellbeing across all teams
  • Any other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations

On-site presence required.

Required qualifications

  • Bachelor's degree (Business Administration, Real Estate, Finance, or related field preferred)
  • 10+ years of progressive leadership experience in commercial real estate or related professional services
  • Strong relationship management skills with demonstrated ability to grow major client relationships
  • Experience leading and developing cross-functional teams
  • Excellent financial acumen with experience in budgeting, forecasting, and financial analysis
  • Proficiency in real estate management software, CMMS systems, and Microsoft Office Suite
  • Real estate license or ability to obtain within specified timeframe
  • Excellent communication and presentation skills for executive-level audiences and stakeholder management

Preferred qualifications

  • Professional certifications such as CPM, CCIM, RPA, or equivalent industry credentials
  • Technology-forward mindset with experience implementing innovative solutions and digital transformation initiatives
  • Active involvement in industry associations and thought leadership within the commercial real estate community

Additional information

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position: 175,000.00 - 185,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location: On-site -McLean, VA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Benefits

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Read the original posting

From Jll's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Senior General Manager role at Jll?

The Senior General Manager posting at Jll states compensation of $175,000 – $185,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Jll's official career site.

Where is the Senior General Manager job at Jll located?

This Senior General Manager position at Jll is located in McLean, VA (On-site). Always check Jll's application page for specific state eligibility or relocation policies.

What qualifications are required for Senior General Manager at Jll?

For the Senior General Manager role, Jll highlights 10+ years of relevant experience; a bachelor's degree; experience with Commercial real estate operations, Client relationship management, Team leadership and development, Budgeting, forecasting, and financial analysis, Real estate management software, CMMS systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Senior General Manager position at Jll?

This listing links directly to Jll's Workday application page. You can apply directly on Jll's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.