Senior Human Resources Business Partner, G&A

About the role

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. Built on the world's most comprehensive structured data platform for local businesses, Yext gives brands and their partners the visibility intelligence to win every moment of discovery - across AI and traditional search.

Yext's API-first architecture connects structured data to APIs, MCP servers, and generative interfaces, so partners and developers can build purpose-built experiences on the same infrastructure powering Yext's own products. Thousands of brands and digital marketing partners in financial services, healthcare, retail, hospitality, and food rely on Yext to manage, measure, and optimize visibility at scale.

For more information, visit yext.com.

Yext is looking for a Senior Human Resources Business Partner, G&A, who will serve as the dedicated HR partner to Yext's General & Administrative (G&A) functions, including Finance, Legal, IT Business Operations, and People. This role works closely with G&A leaders to set a people strategy that supports how the business runs and scales and translates it into action across talent, engagement, development, and retention. This person will also be responsible for championing the Yext culture!

What You'll Do

• Partner with G&A leaders to develop and execute people strategies that support organizational objectives and drive business results.
• Provide strategic guidance on organizational design, workforce planning, talent development and compensation decisions across G&A, including headcount planning in partnership with Finance.
• Act as a trusted advisor to G&A managers and functional leaders, influencing decision-making on complex people-related matters.
• Lead core HR processes including performance management, compensation planning, and employee engagement initiatives for G&A teams.
• Coach and develop G&A leaders to enhance leadership effectiveness, team performance, and employee development, including succession and career pathing for specialized functions.
• Identify organizational and talent gaps across G&A and implement scalable solutions, including support for cross-functional change, process improvement, and reorganization efforts.
• Serve as a key escalation point for employee relations matters within G&A, providing guidance and resolution strategies.
• Proactively manage legal and organizational risk by ensuring adherence to company policies, employment laws, and regulatory requirements.
• Partner with leadership and Legal as needed to address sensitive employee matters, handling confidential information about the business with particular care given G&A's access to financial, legal, and personnel data.

What You Have

• 8+ years of Human Resources experience creating measurable impact in a major business unit, preferably at a high-growth technology company.
• Demonstrated experience advising managers and functional leaders on people strategy and organizational decisions, ideally supporting G&A functions such as Finance, Legal, IT, or Operations.
• Strong analytical and problem-solving skills, with the ability to synthesize data and develop practical solutions.
• Excited and passionate about making an impact and tackling challenges.
• Has demonstrated solid judgment and experience assessing risk relative to the business.
• Can solve challenges and get to the root cause of any issue, no matter how complex.
• High level of integrity, discretion, and ability to handle confidential information.
• Experience with employee relations, employment law, and performance management processes.
• Strong communication and influencing skills, with the ability to build trust, challenge thoughtfully, overcome resistance, and advise leaders through sensitive or complex organizational decisions
• High EQ, professional maturity, and cultural awareness
• Proficiency in Workday, G Suite (Google Workspace), Claude, & Gemini

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Pay and benefits

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time.

Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time.

In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

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