Senior Industrial Designer

About the role

Toshiba Global Commerce Solutions is seeking for a Senior Industrial Designer that will be responsible for leading the design and development of innovative, user-centered retail products from concept through production. This role combines creativity, technical expertise, and strategic thinking to create products that balance user needs, business objectives, manufacturing requirements, and brand identity.

The Senior Industrial Designer collaborates closely with engineering, human factors, marketing, product management, and manufacturing teams to deliver compelling design solutions that enhance the customer experience and drive business value.

Key Responsibilities

• Lead industrial design activities for new product development projects from concept generation through production release.
• Develop innovative product concepts, industrial design strategies, and design language systems that align with business goals and brand standards.
• Create sketches, renderings, CAD models, mockups, and prototypes to communicate design intent and evaluate solutions.
• Conduct user research and incorporate customer insights, ergonomic principles, and usability requirements into product designs.
• Collaborate with cross-functional teams including engineering, product management, human factors, software development, and manufacturing to ensure successful product implementation.
• Evaluate design alternatives considering cost, manufacturability, sustainability, reliability, and user experience.
• Prepare and present design concepts, recommendations, and design rationale to stakeholders and executive leadership.
• Support usability testing, design validation, and customer evaluations throughout the development process.
• Guide and mentor junior designers, providing technical and professional development support.
• Partner with external vendors, suppliers, and manufacturing teams to ensure design intent is maintained during implementation.
• Stay current with emerging design trends, technologies, materials, manufacturing processes, and industry best practices.
• Contribute to intellectual property development through invention disclosures, patents, and innovation initiatives.

Required Qualifications

• Bachelor's degree in Industrial Design, Product Design, or a related field.
• 12+ years of industrial design experience in product development environments.
• Strong portfolio demonstrating successful commercial product designs from concept through production.
• Proficiency with design and visualization tools such as SolidWorks, KeyShot, Adobe Creative Suite, or equivalent.
• Experience developing physical prototypes and conducting design evaluations.
• Strong understanding of manufacturing processes, materials, finishing techniques, and production constraints.
• Demonstrated ability to lead complex design projects with minimal supervision.
• Excellent communication, presentation, and interpersonal skills.
• Strong problem-solving abilities and attention to detail.

Preferred Qualifications

• Master's degree in Industrial Design or related discipline.
• Experience designing commercial, retail, technology, consumer electronics, or industrial equipment products.
• Knowledge of human-centered design and design thinking methodologies.
• Experience working within global cross-functional teams.
• Patent contributions or demonstrated innovation achievements.
• Familiarity with sustainability and environmentally conscious product design practices.

Additional information

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Pay and benefits

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days