Senior IT Business Analyst - Coupa

About the role

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world's largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Sr Business Analyst - Coupa

We are seeking a Sr Business Analyst - Coupa to join our global Global Business Systems team, where innovation knows no borders. This team powers our global workforce and enterprise operations by delivering, configuring, and optimizing critical finance and Procure-to-Pay (P2P) solutions. It bridges business needs with modern technology to drive efficiency and operational excellence. With an inclusive culture and flexible work environment, we work together with boldness, curiosity and commitment so we can all win together.

As a Sr Business Analyst - Coupa, you will serve as the primary functional and technical bridge connecting our Procurement, Finance, and Accounts Payable teams with our enterprise IT ecosystem. You will drive technical strategy, system configuration, integration, and continuous improvement across core P2P platforms, focusing on Coupa and SAP. This role requires strong business process acumen across the entire P2P lifecycle, practical technical configuration capabilities, and expertise in system integration and middleware.

What you'll do

• Partner with Procurement, Finance, and Accounts Payable stakeholders to elicit requirements, map end-to-end P2P processes, and support Travel & Incidental Expense management.
• Perform hands-on functional configuration and administration in Coupa, SAP, and supporting applications to translate business requirements into scalable technical designs with minimal custom code.
• Serve as the functional and technical SME for integrations between SAP, Coupa, expense systems, banking networks, and third-party vendor platforms, diagnosing and resolving complex integration and middleware errors.
• Provide Tier 3 application support to resolve complex production issues and maintain comprehensive technical documentation, system architecture maps, training materials, and SOPs.
• Proactively identify process bottlenecks and leverage automation, modern integration architectures, and analytics to streamline procurement workflows, improve auto-reconciliation, and maximize adoption.

Required qualifications

• Minimum 5 years of experience as an IT Business Analyst or Functional Consultant specializing in Procure-to-Pay (P2P) solutions within an enterprise Global Business Systems or Enterprise IT environment.
• Hands-on experience configuring and supporting SAP (ECC or S/4HANA) P2P/MM module and/or Coupa (Procurement, Invoicing, Expenses, or Pay).
• Deep understanding of the end-to-end P2P lifecycle, corporate travel and incidental expense policies, tax management, three-way matching, and general ledger accounting.
• Knowledge of enterprise integration architecture, middleware concepts (REST/SOAP APIs, flat files, sFTP, ETL, webhooks), and data flows between ERPs and cloud P2P platforms.
• Strong background in SDLC methodologies (Agile/Scrum, Waterfall) writing detailed User Stories, Technical Specs, and Acceptance Criteria, with experience managing testing strategies (UAT, Integration, Regression) and deployment cutovers.

Role will Require the candidate to interview in person and work onsite in our Southlake office 3 days a week.

Preferred qualifications

• Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.
• Relevant professional certifications in Coupa, SAP S/4HANA, or SAP Ariba.
• Experience with Google Cloud Platform, Google AI Studio, or supporting P2P/T&E tools such as SAP Concur.

Benefits that support you

We know support looks different for everyone. That is why Sabre offers benefits beyond medical and financial coverage, with programs designed to support your well-being, growth and life outside work:

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
• Generous PTO and holidays
• Strong retirement planning support
• Family-friendly benefits
• Professional development opportunities