Senior Loan Services Support Specialist
- Location
- West Chester, PA
- Listed
- Today
About the role
supporting the day-to-day servicing of consumer loans, with a primary focus on lease servicing and lease-related processes.
This position manages specialized consumer lending and servicing activities, including lease account maintenance, title and lien maintenance, total loss processing, Collateral Protection Insurance (CPI), GAP and warranty cancellations and refunds, loan and lease payoffs, and other post-closing consumer loan servicing needs.
The Senior Loan Service Support Specialist serves as a primary resource for complex and escalated servicing matters, including escalated calls and account concerns. This position is expected to take ownership of issues, research and identify appropriate resolutions, and provide exceptional customer service to both internal and external customers.
From Citadel Credit Union's careers page, first listed on Rolev.ai on November 13, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Senior Loan Services Support Specialist role at Citadel Credit Union, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Similar roles
- Senior Loan Collateral SpecialistBanc Of California · Carlsbad, CA
- Senior Loan Officer Outside SalesPrimary Residential Mortgage · Salt Lake City, UT
- Senior Loan Workout Manager, Loan Workout & Recovery, South Bend, IN1St Source Bank · South Bend, IN
- Senior Loan Officer, MortgageGoodleap · Irvine, CA · $16.90/hr
- Senior Loan ProcessorUpstart · Columbus, OH
- Senior Loan ProcessorCross Country Mortgage · LC11844 - 5450 E High Street, Phoenix, AZ
Common questions
Where is the Senior Loan Services Support Specialist job at Citadel Credit Union located?
This Senior Loan Services Support Specialist position at Citadel Credit Union is located in West Chester, PA. Always check Citadel Credit Union's application page for specific state eligibility or relocation policies.
How do I apply for the Senior Loan Services Support Specialist position at Citadel Credit Union?
This listing links directly to Citadel Credit Union's application page. You can apply directly on Citadel Credit Union's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.