Senior Manager, Data Management, Office of Safety Operations - Hybrid, Chicago

About the role

The Senior Manager, Data Management, supports the mission of the Office of Safety Operations (OSOP) Systems, Data & Analytics organization by enabling the delivery of high-quality, timely, reliable safety data solutions that support regulatory reporting, product surveillance, and informed decision-making. Within the Data Management team, the role drives data operations, governance, and continuous improvement activities, partnering with stakeholders to deliver trusted data solutions and high-quality data outputs that advance patient safety, compliance, and operational excellence.

Responsibilities

• Build and maintain strategic partnerships with business, technology, and functional stakeholders to understand business and regulatory requirements, align priorities, and ensure the delivery of trusted data solutions and high-quality data outputs
• Drive prioritization and execution of Data Office Operations activities, balancing business needs, regulatory requirements, risk, capacity, and strategic objectives to maximize value and operational effectiveness.
• Drive the standardization and optimization of reports, data deliverables, and operational processes by promoting scalable solutions and reducing reliance on custom solutions where appropriate.
• Identify opportunities to streamline reporting and operational processes through self-service and technology-enabled solutions, partnering with business and technology stakeholders to develop scalable capabilities that improve efficiency, quality, and user experience.
• Provide oversight of vendor-supported data operations and reporting activities, monitoring performance, quality, compliance, and service delivery to ensure alignment with business expectations and regulatory requirements
• Develop and maintain operational processes, methodologies, and training programs, while providing guidance on data and reporting solutions to support cross-functional adoption and effectiveness
• Lead the development and execution of the Data Office Operations strategy, establishing priorities, performance measures, and operating frameworks that drive operational excellence, continuous improvement, and business value
• Provides expert technical understanding of the AbbVie Adverse Event database and other external databases
• Manages implementation of GPS solutions. Develops, maintains and manages use of document management, tracking and reporting tools

Qualifications & Requirements

• BS in statistics, computer sciences, data science, and healthcare or other technology related areas degree
• A minimum of 3 years computer software experience in database reporting
• A minimum of 2 years of project management experience
• A minimum of 2 years Pharmaceutical industry experience
• Advanced knowledge of structured programming principles and documentation procedures
• Understands database architecture concepts, and strategies and methods for retrieving data
• Ability to design and develop queries using Advanced Structure Query Language (SQL) expertise as well as analyze and critique SQL coding
• Demonstrated ability to influence stakeholders, lead cross-functional initiatives, and drive organizational change

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.