Senior Manager, Engineering Program Management - cloudOS

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The Apple Services Engineering team exemplifies Apple’s long-held passion for combining art and technology.

Do you believe that generative AI has the power to change how we live, work, and interact, and that privacy and security must not be sacrificed in the pursuit of those groundbreaking experiences? Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? If so, we want to talk to you!

We’re seeking a seasoned manager to lead a team of Engineering Program Managers that build software for cloudOS and Private Cloud Compute which powers Apple Intelligence. As a people leader, you will play a pivotal role in shaping our strategy - what we build and how we build it - while building a team of extraordinary program/project managers. Leaders at Apple are hands on, in the details, and personally accountable for the success of their teams & projects.

About the role

We seek strong fundamentals, but require more. You foster strong relationships, build trust, and influence without direct authority. You communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate. You thrive in uncertainty and strive to bring clarity and focus in a fast paced environment. You have a curious mind, always seeking to learn how things work.

Responsibilities

• Invest in the development of your team through hiring, coaching, and inspiring them to do their best work.
• Manage multiple concurrent programs including scope, requirements, timelines, and prioritization.
• Foster collaboration across cross-functional partners to formulate the roadmap, drive execution, and manage intake pipeline.
• Drive on time delivery and deployment, establishing checkpoints, and communicating status updates.
• Proactively identify issues, manage risks, identify mitigations, marshal resources, and re-plan as events warrant.
• Play an active role in improving how products are built and projects are executed within the Apple Services Engineering organization.

Minimum Qualifications

• BS/MS in an engineering field, or equivalent experience
• 5+ years of technical program/project management for software and hardware projects
• 5+ years leading project management organizations
• Has personally orchestrated the delivery of multiple significant client/server software products, under demanding timelines, managing multiple work streams cross functionally across a large organization
• Excels in relationship building and has proven success in influencing without direct authority
• Develops effective teams, comprised of early career and experienced employees
• Cuts through ambiguity by establishing priorities, developing plans, and anticipating risks
• Is self-motivated and enthusiastic, enjoys solving problems with teammates, and has demonstrated creative and critical thinking capabilities
• Has best-in-class communication and presentation skills (written & verbal) to all levels of an organization
• Demonstrates attention to detail and enjoys both hands-on work and high-level strategic thinking

Preferred Qualifications

• In depth understanding of Apple’s processes for building OS software and/or hardware.
• Experience managing a team of technical program/project managers responsible for taking features through the complete software development life cycle