Senior Manager, Executive & Stakeholder Engagement

About the role

Visa is seeking a highly organized Senior Manager, Global Government Affairs to manage and coordinate the company's executive engagement with key third-party organizations, trade associations, think tanks, policy forums, and other external stakeholders. This role will provide the operational discipline needed to ensure executive engagements are well planned, aligned with established business and policy priorities, and executed with excellence.

The successful candidate will combine strong program and project management capabilities with sound judgment, executive briefing experience, and excellent written and verbal communication skills. This individual will coordinate across senior leaders and partner teams, manage sensitive and confidential information, and deliver consistent processes, materials, and follow-through for external engagements.

The role requires a proactive, detail-oriented professional who can manage multiple priorities and model the Visa Leadership Principles in all aspects of their work.

Key Responsibilities

Executive Engagement and Stakeholder Coordination

• Coordinate Visa's participation in trade associations, industry groups, policy organizations, and other third-party stakeholders in support of approved business and policy priorities.
• Manage the preparation, logistics, and follow-through for executive participation in external boards, councils, committees, conferences, and industry forums.
• Serve as the day-to-day point of contact for internal partners and external organizations, coordinating schedules, materials, deadlines, deliverables, and follow-up actions.
• Monitor relevant developments, requests, and opportunities from external organizations and route them to the appropriate internal teams.
• Maintain accurate records of executive memberships, leadership positions, key contacts, engagement history, commitments, and deliverables.
• Anticipate upcoming logistical and information needs, flag execution risks or gaps, and escalate strategic or policy decisions as appropriate.

Executive Briefing and Communications Support

• Prepare and coordinate briefing materials, talking points, stakeholder profiles, meeting summaries, and other materials for senior executives, incorporating input from relevant subject-matter experts.
• Consolidate complex policy, regulatory, political, industry, and business inputs into concise, well-structured briefing materials.
• Coordinate review and approval processes to ensure materials reflect Visa's established business priorities, public policy objectives, and corporate positioning.
• Document outcomes, decisions, and follow-up actions and route them to the appropriate owners.

Program Management and Execution

• Manage workplans, engagement calendars, dashboards, governance routines, and processes across executive engagement activities, ensuring commitments, approvals, deadlines, and follow-up actions are tracked and completed.
• Monitor developments, requests, and opportunities from trade associations and external organizations, coordinating with the appropriate internal teams to support timely follow-through.
• Coordinate annual planning and periodic reviews of memberships and executive engagement activities, including objectives, participation, deliverables, and outcomes.
• Anticipate upcoming needs, identify execution risks or gaps, and escalate strategic or policy decisions as appropriate.
• Identify and implement process improvements that strengthen coordination, reduce duplication, and improve execution.

Confidentiality and Integrity

• Handle sensitive business and executive information with discretion and conduct all work in accordance with Visa's policies, ethical standards, and compliance requirements.
• Demonstrate professionalism, trustworthiness, and integrity in interactions with internal and external stakeholders.

The successful candidate will embody the Visa Leadership Principles by

• Collaborating effectively across functions and geographies.
• Demonstrating accountability and ownership for high-quality execution.
• Operating with integrity and fostering trust.
• Embracing continuous improvement and operational excellence.
• Exercising sound judgment and escalating decisions appropriately.
• Delivering superior outcomes through disciplined planning, coordination, and follow-through.
• Building strong relationships while supporting Visa's established strategic priorities.

Additional information

This role offers an opportunity to strengthen the discipline, coordination, and execution behind Visa's engagement with influential organizations shaping policy, payments, and business around the world.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Basic Qualifications

• 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 2 years of work experience with a PhD.

Preferred Qualifications

• 9 or more years of relevant work experience with a bachelor's degree or 7 or more relevant years of experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 3 or more years of experience with a PhD.
• Strong program and project management skills, with demonstrated experience managing multiple workstreams, stakeholders, deadlines, and deliverables in a fast-paced environment.
• Experience supporting senior executives and coordinating executive-level briefings, communications, meetings, or external engagements.
• Excellent written and verbal communication skills, including the ability to organize and distill complex inputs for senior audiences.
• Strong attention to detail, sound judgment, and experience handling sensitive and confidential information.
• Demonstrated ability to coordinate across functions, influence without direct authority, and build effective workplans, processes, calendars, and tracking mechanisms.
• Familiarity with government affairs, public policy, regulatory, or industry association environments; knowledge of the payments industry is a plus.

Pay and benefits

For roles located in the US, the estimated salary range for this position is $154,900.00 to $ 248,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.