Senior Manager, FSQA

About the role

The Senior Manager, Food Safety & Quality Assurance, provides leadership for food safety, quality, regulatory compliance, and risk management across an assigned portfolio of North American Supply Chain Centers and third-party warehouses.

This role leads the cross-functional implementation, execution, and continuous improvement of Domino's Food Safety and Quality Management System. The Senior Manager also supports network-wide programs, strategic projects, and capability-building initiatives beyond the assigned Supply Chain Center portfolio.

The position leads or provides guidance on supplier and Supply Chain Center food safety and quality investigations, manages escalations, and serves as an advisor on risk management. This role builds strong partnerships with Supply Chain Center leaders, cross-functional teams, international markets, and field team members.

What You'll Do

• Lead food safety, regulatory, and quality programs across an assigned portfolio of North American Supply Chain Centers and third-party warehouses, partnering with Supply Chain Center leadership and cross-functional teams to drive compliance and continuous improvement.
• Develop and improve Food Safety and Quality Assurance standards, create compliance roadmaps, identify emerging risks and improvement opportunities, and influence network-wide change.
• Lead complex compliance, risk-assessment, risk-reduction, and strategic initiatives within Food Safety and Quality Assurance and across partner functions.
• Establish and monitor portfolio-level objectives, key performance indicators, corrective-action performance, and risk-governance processes, including ownership, documentation, escalation, verification, and sustained closure of corrective and preventive actions.
• Oversee the development, review, implementation, and maintenance of prerequisite programs, Hazard Analysis and Critical Control Point programs, and other Food Safety and Quality Assurance programs.
• Support crisis and quality-management protocols, regulatory and third-party audit readiness, inspection responses, corrective actions, and the sustained closure of audit findings.
• Partner with Supplier Quality, Procurement, Engineering, and other teams to support supplier quality, ingredient assessments, audits, facility and equipment projects, process changes, and new Supply Chain Center openings.
• Ensure food safety, hygienic design, sanitation, regulatory, and quality requirements are incorporated into design reviews, commissioning activities, and operational startups.
• Collaborate across Food Safety and Quality Assurance and other functions to establish annual and three-to-five-year strategic priorities, develop execution roadmaps, and deliver key results.
• Serve as a subject-matter expert on sanitation, food safety programs, internal and external auditing, and regulations administered by the FDA, USDA, and CFIA.
• Build organizational capability by educating and advising Supply Chain Center team members, Supply Chain Services leadership, and cross-functional partners on food safety standards, regulatory requirements, and risk-mitigation practices.
• Build and lead a high-performing Food Safety and Quality Assurance team by setting clear expectations, providing timely coaching and feedback, differentiating performance, strengthening succession capability, and creating meaningful professional-development opportunities.
• Consult with international Supply Chain Center programs and support the Global Supply Chain Center Center of Excellence, as needed.

What You'll Bring

In addition to the technical and functional requirements of this role, successful candidates demonstrate Domino's Hungry for MORE Ways of Working:

Be Curious

• Seeks clarity, asks thoughtful questions, and uncovers root causes to solve problems effectively.
• Actively pursues learning opportunities, applies feedback, and continuously develops new skills.

Connect the Dots

• Uses information and insights to identify opportunities and drive informed decisions.
• Builds strong partnerships across teams and considers the broader organizational impact of decisions.

Aim High

• Sets ambitious goals, challenges the status quo, and focuses on work that drives meaningful business results.
• Uses feedback and data to continuously improve performance and outcomes.

Shift Fast

• Adapts quickly to changing priorities and business needs while maintaining focus on results.
• Demonstrates resilience, sound judgment, and the ability to learn from setbacks.

Deliver More

• Takes ownership, executes with discipline, and consistently produces measurable results.
• Identifies opportunities to create additional value for customers, team members, and the business.

Leadership Expectations

• Builds and develops high-performing teams aligned to Domino's Ways of Working.
• Creates accountability, fosters collaboration, and delivers results through others.
• Leads confidently through change while maintaining team engagement and performance.
• Demonstrates enterprise thinking and drives cross-functional alignment to achieve business goals.

Qualifications & Requirements

• BS degree, preferred in Biology, Microbiology, Chemistry, Food Science or related area.
• 7+ years experience working in FSQA, regulatory compliance, standards, and/or food manufacturing.
• 3+ years people management experience in corporate QA setting with demonstrated success establishing accountability, coaching talent, and building capability.
• 2+ years experience working at a food manufacturing location in quality assurance.
• Knowledgeable and fluent in food manufacturing and safety standards, auditing schemes and regulations.
• Understanding of or proven ability to learn food manufacturing, distribution, and store safety, quality and regulatory environment and translate to actionable standards.
• Excellent problem solving and decision-making skills. Able to move in fast paced and dynamic environment.
• Proven project management skills including the ability to prioritize for themselves and their team, manage complexity, establish governance, create action assignments, verify completion of tasks and follow up.
• Skilled in Domino's leadership competencies.
• Demonstrated ability to influence senior leaders, manage competing priorities, drive cross-functional alignment, and deliver results with consistently high standards..
• Ability to develop talent through coaching, feedback, exposure, and stretch assignments.
• Builds effective teams with diverse mix of styles and perspectives that all collaborate together toward one united goal.
• Excellent interpersonal, oral, and written communication skills, including the ability to influence leaders across Domino's and franchisee organizations, coach others, and adapt communication for diverse audiences at all levels, including leadership, SCC teams, store team members, regulators, and third-party suppliers. Ability to drive vision and purpose based on sound understanding of the business.
• Ability to think strategically and long term, anticipate emerging trends and implications, and articulate a credible vision for continuous improvement. Proficiency in Microsoft Windows-based applications, including PowerPoint, Word, and Excel. Working knowledge of SAP, quality management systems, digital recordkeeping platforms, data analytics, and business intelligence tools preferred.
• Ability to travel up to 50% of the time within the USA and Canada.

Benefits

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

All your information will be kept confidential according to EEO guidelines.