Senior Manager, Internal Employee Communications

About the role

We're looking for a Sr. Manager, Internal Employee Communications to lead internal, employee-facing communications for our growing organization. You'll partner closely with HR, Operations, Brand, and executive stakeholders - as well as our Field Director of Operations and Communications, who owns studio-facing communications and execution - to make sure every employee understands what's happening across the business and why it matters to them.

This role is ideal for a communicator who knows how to translate strategy into clear, motivating messages, and who understands the mechanics of activation: getting the right message to the right audience, through the right channel, at the right time - not just writing and sending.

This is a newly created role, and you'll be building the internal employee communications function. You'll operate as a team of one, serving as both strategist and hands-on executor, with the opportunity to shape what our broader communications capability looks like as the company grows.

What you'll do

• Own the internal communications strategy and calendar, ensuring consistent, timely, and clear messaging across the company
• Partner with HR, Operations, and business leaders to translate organizational priorities, changes, and initiatives into employee-ready communications
• Draft and manage executive communications, including leadership messages, town halls, and other employee forums
• Build and maintain enterprise-wide communication channels and cadences, partnering with the Director of Operations and Communications to ensure alignment when messages need to reach studio teams
• Develop change management communications to support new initiatives, policy updates, and organizational changes
• Measure the effectiveness of internal communications (improvement in eNPS, open rates, engagement, feedback) and iterate based on data
• Act as a trusted advisor to stakeholders across the business, helping them think through how and when to communicate, not just what
• In partnership with our Brand Team, manage internal crisis and/or sensitive communications with sound judgment and discretion
• Use internal communications as a tool to reinforce culture and values - celebrating wins, milestones, and the stories that make our mission tangible, not just relaying operational updates
• Partner with HR and leadership to strengthen our employee experience and engagement through communications - helping employees feel connected to the business and to each other, especially across a distributed workforce
• Ensure brand voice and tone consistency across all internal messaging, partnering with Brand to keep internal messaging aligned with external brand positioning
• Define and evolve a distinct voice for employee communications - one that feels authentic to our culture and resonates across the organization, rather than defaulting to generic corporate-speak

What you'll bring

• 5-8 years of experience in internal/employee communications, corporate communications, or a related field
• Proven experience partnering with HR and senior leaders on organizational communications
• Strong writing and editing skills, with the ability to adapt tone for different audiences across a corporate and field-based organization
• Experience building and executing communication plans across multiple channels, and partnering effectively with adjacent communications functions (e.g., field/frontline comms) to keep messaging aligned
• Comfort working in a fast-paced, multi-location or distributed business (retail, fitness, hospitality, or similar preferred)
• A genuine point of view on culture and employee experience - you see communications as a way to build connection and belonging, not just deliver information
• Strong project management skills and ability to manage multiple priorities simultaneously
• Sound judgment handling sensitive or confidential information
• Bachelor's degree in Communications, Journalism, Marketing, or related field (or equivalent experience)

Compensation & Benefits

• Competitive salary range of $118,000 though $134,000 per year, based on experience
• Bonus eligibility based on performance
• Monthly cell phone stipend
• 401(k) with employer match
• Medical, dental, and vision insurance
• Paid parental leave and parental pay benefits
• Free telehealth services
• Employee Assistance Program (EAP)
• Pre-tax commuter benefits
• Flexible PTO
• Free drop-in classes at [solidcore]

• [solidcore] is a national boutique fitness company with 100+ studios across the country.
• Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud.
• The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure.

• This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals.
• Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all.
• Please visit our website here to read more about our mission.

[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.