Senior Manager, IT Engineering

About the Role

The Senior Manager, IT Engineering will lead the strategy, architecture, and execution of Motive's global IT engineering capabilities. This role will translate functional objectives into reliable, scalable, and secure solutions across infrastructure, networks, systems, and automation while leading complex initiatives across multiple teams. You will report into Austin Karr (Global Head of IT). This is a hybrid role based in San Francisco, Austin, Seattle, or Nashville.

The ideal candidate combines deep technical expertise with strong people leadership and sound business judgment. You will shape engineering standards, improve operational maturity, and develop a high-performing team while balancing reliability, security, scalability, and employee experience.

What You'll Do

• Establish the IT engineering strategy, roadmap, OKRs, and resource plans in alignment with functional objectives.
• Lead the design and execution of complex, cross-functional initiatives that improve reliability, scalability, security, and operational efficiency.
• Define architecture principles, engineering standards, and operating practices across infrastructure, networking, systems, automation, monitoring, and disaster recovery.
• Translate business needs into effective technical solutions and guide build-versus-buy, vendor, and technology decisions.
• Establish performance metrics, documentation standards, and operating mechanisms that improve service quality and decision-making.
• Develop the team through clear expectations, coaching, succession planning, and ongoing talent development.

What We're Looking For

• 10+ years of experience in IT engineering, infrastructure, systems engineering, network engineering, or a related discipline.
• 5+ years of experience leading and managing technical teams in a high-growth or globally distributed environment.
• Deep expertise in enterprise infrastructure, cloud platforms, networking, systems administration, automation, and security principles.
• Proven experience leading complex, cross-functional programs from strategy and architecture through successful execution.
• Experience establishing technical strategy, engineering standards, OKRs, resource plans, and operating metrics.
• Ability to synthesize complex technical and business requirements into clear recommendations and durable solutions.

Pay Transparency

Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits

The base compensation range for this role is

$140,000—$190,000 USD

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All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.