Senior Manager, SSD

About the role

Job Field: Quality

Associated Positions: Senior Manager, SSD (Supplier Development Specialist)

Job Family: Supplier Quality Assurance

Working location: Shanghai

Nature and Scope of Responsibilities

Ensures the handling of part non-conformities (including financial aspects) and supports suppliers in quality improvement and project development, lead and manage supplier quality crisis relevant activities

Key Activities

• Study and escalate part non-conformities according to requirements when incidents are reported by production, customer quality teams, or incident analysis.
• Secure plant production by initiating sorting activities; manage related prevention plans with the plant quality representative if needed.
• Address root causes of externally produced non-conforming parts using the 8D method.
• Assess robustness and adequacy of supplier action plans.
• Obtain supplier acknowledgement of responsibility for non-conformities and ensure financial impact evaluation.
• Identify high-risk supplier parts and propose preventive actions.
• Review and challenge supplier control plans.
• Identify the most deficient suppliers and required corrective actions.
• Support and lead Supplier Quality Improvement Plans.
• Manage supplier quality crisis with relevant stakeholders.
• Carry out project activities, series life modifications, and derivative versions.

Autonomy

• Conduct 8D audits at supplier sites and is autonomous in handling non-conformities.
• Acts proactively with suppliers and, when necessary, with the support of the Plant Supplier Quality Manager.

Working Relationships

Works closely with Manufacturing, Plant Quality, Logistics, Purchasing, Engineering (Process & Product, series life and project), Corporate Supplier Quality.

Required Skills

• General: Professional English proficiency, meeting facilitation (English/French), office tools, Ability to report internally/externally and manage projects.
• Technical: Mastery of quality standards, understanding of plant products and processes, ability to read/analyze specifications, project & series life modification management, RGPQP if applicable.
• Behavioral: Analytical skills, persuasive communication, rigor, ability to communicate appropriately while respecting confidentiality, cross-functional collaboration, crisis management.
• Technical expertise (technology, engineering) with battery, eMotor and EE components
• Job Family

Quality & Customer Satisfaction

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