Senior Marketplace Brand Manager

About the role

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in Lehi, to the top of the list.

Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub-with offices in Asia, Australia, Europe, the Middle East, and North America.

Valued at $2 billion+, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands-like Nestle, Sylvania, Kong, Panasonic, Sorel, and Pandora-rely on Pattern's global ecommerce acceleration platform, to scale their business around the world.

We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces®.

The Senior Marketplace Brand Manager owns Pattern brand partner go-to-market strategy end to end - including building out Pattern's presence across emerging marketplaces from the ground up, creating the playbooks and partner relationships as you go rather than inheriting someone else's.

If you are great at nurturing partner relationships, developing and executing business plans, supporting a team of ecommerce professionals, and increasing operational efficiencies, we want you to apply! These efforts extend across a variety of selling platforms including Amazon Mexico, Mercado Libre, Walmart.com, Target.com, Kohl's, eBay, and others, with a primary focus on Walmart.com and Target.com.

Marketplace diversification is one of Pattern's top strategic priorities, and this role sits at the center of it - the platforms you build out today will shape Pattern's ecommerce business for years to come. This is a full time role that works a hybrid schedule (60% in office each week) based in Lehi, Utah.

What is a day in the life of a Senior Marketplace Brand Manager?

• Own and nurture relationships with key brand partners and marketplace partners, often as the person establishing that relationship from scratch.
• Develop and implement collaborative joint business plans to drive mutual growth, shaping the strategy rather than executing someone else's.
• Serve as the marketplace expert with a deep knowledge of platform capabilities and business levers, becoming the go-to authority as the channel matures.
• Lead all marketplace specific weekly, monthly, and quarterly meetings with brand partners.
• Identify strategic opportunities and operational improvements to enhance performance - building the process where none exists yet.
• Use data and insights to inform decision-making and recommend scalable solutions that can grow with the channel.
• Work cross-functionally with internal teams (e.g., onboarding, operations, advertising, brand managers) to execute initiatives, pilot new approaches, and deliver results.
• Help brands expand and diversify their ecommerce strategy across new platforms, directly shaping how Pattern grows its marketplace footprint.

What will I need to thrive in this role?

• Self-starter with a strong drive for results and the ability to thrive in a fast-paced, entrepreneurial environment where you're building the playbook, not just following one
• Proven track record of successfully managing and scaling an eCommerce business
• Hands-on experience with multiple eCommerce platforms (e.g., Walmart Marketplace, Amazon, Target, eBay, etc.)
• Outstanding analytical and data management skills
• Independent, highly motivated, and success-driven approach to all activities, and comfort with ambiguity in a fast-paced, start-up-type environment
• Experience with omni-channel selling
• Master's degree (or equivalent work experience) in a related field
• Demonstrated success in managing an ecommerce business
• Experience running ecommerce on various platforms
• Bachelor's degree in a related field

What does high performance look like?

• You follow through with all assignments in a timely manner
• You give 100% to all tasks and projects you are given
• You actively comment and participate in group collaborations
• You take full ownership of your projects and follow through to completion, treating the channel like it's yours to grow
• You are detail-oriented and organized

What is the team like?

You'll join a team of Marketplace Brand Managers building this channel together, supervised by the Associate Director of Marketplaces. This is a data-driven, results-oriented team that moves fast and isn't afraid to try something new - ideas and input are encouraged from everyone, regardless of tenure. You'll collaborate regularly with your team, brand teams, and with marketplace business units at Walmart (US, Canada, Mexico), Amazon (Canada, Mexico, Brazil), Target, eBay, Kohl's, Macy's, Mercado Libre, and more.

What is the hiring process?

• Initial phone interview with Pattern's talent acquisition team
• Video interview with hiring manager
• Interview with senior team members
• Zoom call with our VP of Emerging Marketplaces
• Professional reference checks
• Executive review

Why should I work at Pattern?

• Pattern offers big opportunities to make a difference in the eCommerce accelerator industry!
• We are a company full of talented industry experts that evolves quickly and often, we set big goals and work tirelessly to achieve them, and we love our Pattern family.
• We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive PayHealth, Vision, and Dental Insurance
• 401(k)