Senior Mobility Engineer

About the role

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Configure and manage Blackberry / Good mobility test and production environments * Create and maintain Infrastructure documentation (architecture diagrams, server builds, policy and application settings, firewall rules) * Configure policies and delivery groups * Create and execute change requests * Lead the testing of upgrades and new products * Configure and maintain system and ad-hoc reports * Maintain capacity reports and forecast resource utilization * Create and maintain support documentation * Create and maintain end user documentation * Train other support teams on usage and common tasks * Work on help desk tickets * Support after hours work and implementations * Participate in Tier-3 on-call rotation and proactively monitor e-mail communications * Maintain SME skillset and close pulse on Mobility space

Qualifications & Requirements

• Bachelor's degree in Computer Science or equivalent computer related field, experience in Financial sector preferred * A minimum of 5+ years of experience working in a large multi-site enterprise infrastructure environment * A minimum of 5+ years of progressive experience administering / support mobility solutions * 3+ years of relevant, hands-on experience supporting Windows / mobility servers * Excellent written and verbal communications * Experience providing comprehensive documentation of system builds and application installations * Strong understanding of generally accepted system administration methodologies, tools, and techniques, and desire to instill these practices in both individual and teammates' work * Understanding of networking and common datacenter infrastructure * Understanding of working principles, and experience supporting Active Directory, Group Policy, Microsoft DNS, IIS, Virtualization (Hyper-V or VMware) * Passion for providing outstanding support for inbound incident tickets, as well as foresight to keep things running smoothly by utilizing monitoring systems such as SCOM * Ability to communicate to all levels of audience and structure messages in keeping with the listeners experience, background and expectation * Ability to adapt to a fast paced and ever evolving business and technology landscape * Ability to organize task and set priorities with minimal supervision while raising awareness to issues or conflicts before it impacts deadlines and goals * Excellent troubleshooting skills with a scientific approach to problem investigation and resolution

Additional Information

All your information will be kept confidential according to EEO guidelines. Look for: Cynthia Phone: Email: c.nicholas@computerfutures. com