Senior Network Engineer

About the role

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview

The Senior Network Engineer is a mid-level position that will provide advanced support for the IT infrastructure, leading the design and implementation of complex systems, acting as an escalation point for troubleshooting, and driving continuous improvement initiatives.

This role requires advanced knowledge of networking protocols, network automation and CI/CD pipeline experience, strong problem-solving skills, and strong communication skills. The ideal candidate will use their experience to design, provision, configure, and validate the network infrastructure. This position is expected to participate in 24/7 on-call support.

Essential Responsibilities

• (30%) Develop advanced designs and processes for complex systems. Perform network administration tasks including device installation, configuration, software upgrades, and decommissioning. Be available to perform production system changes after business hours.
• (20%) Act as an escalation point for complex IT infrastructure problems, driving them to resolution. Provide root cause and preventative measure analysis. Provide support and guidance to lower-level engineers. This position is expected to participate in 24/7 on-call support.
• (30%) Define network automation standards and lead development of reusable automation workflows. Document and guide other engineers in software development, network test automation, and modern NetOps practices.
• (10%) Monitor systems for performance and availability and respond to deviations. Provide enhancement recommendations for systems and processes. Manage daily tasks, work orders, and incidents assigned via a ticketing system.
• (10%) Utilize available learning resources to continuously improve your skill set.

Required Education & Experience

• High School Diploma or GED.
• 5 years of network support or engineering experience working on Cisco ISR routers, Nexus switches, and wireless solutions.
• Advanced knowledge of routing and switching concepts and protocols, such as TCP/IP, BGP, EIGRP, ACI, and SD-WAN.
• Fundamental knowledge of network automation and scripting tools (Ansible, Python, or Terraform).
• Foundational understanding of CI/CD concepts and version control using Git.
• Analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Required knowledge of ITIL concepts such as change, incident, and problem management.
• Willing to work as a member of a larger team and provide mentorship to junior engineers.

Preferred Education & Experience

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5+ years of network engineering or NetOps experience.
• Expert knowledge of routing and switching concepts and protocols, such as TCP/IP, BGP, EIGRP, ACI, SD-WAN.
• Proven success implementing network automation at scale using Ansible, Terraform, or similar tools.
• Strong understanding of CI/CD concepts and version control using Git.
• Analytical and problem-solving skills.
• Desired Certifications: CCNA, CCNP, F5 301/302, AWS Certified Advanced Networking, Azure Network Engineer Associate

Job Environment & Physical Requirements

• This position is primarily remote with the expectation that you come into the office for team meetings and in-person training.
• After-hours work to support critical changes as needed.