Senior Network Operations Engineer

About the role

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The Senior Network Operations Engineer supports the stability, security, and performance of the organization's data center and infrastructure environment. This role is responsible for maintaining access controls, monitoring system performance, supporting network operations, and recommending technology improvements to enhance operational efficiency. The ideal candidate is a hands-on IT professional with experience in network operations, Windows and Linux environments, and infrastructure support.

The Senior Network Operations Engineer maintains access control, data integrity, and file system security within the computer/data center and infrastructure environment. This position monitors, tracks, and records system performance and utilization metrics while supporting the availability and reliability of critical systems and network operations.

The role regularly communicates highly technical information to both technical and non-technical audiences and recommends process, hardware, and software enhancements to improve infrastructure efficiency. This position may also participate in information technology and infrastructure projects and contribute to departmental strategies and operational improvements.

Responsibilities

• Maintain access control, data integrity, and file system security across data center and infrastructure environments.
• Monitor, track, and record system performance and utilization metrics.
• Support network operations and troubleshoot infrastructure-related issues.
• Communicate technical information effectively to both technical and non-technical stakeholders.
• Recommend hardware, software, and process improvements to enhance operational efficiency.
• Participate in infrastructure and information technology projects.
• Contribute to continuous improvement initiatives and departmental strategy discussions.
• Support the stability, security, and performance of critical systems and services.

Required Qualifications

• 5 or more years of network operations experience.
• 2 years of corporate IT experience with Windows, Linux, and general networking skills.
• Our Department of Defense contract requires U.S. citizenship for this position.
• If selected for the role, you will need to successfully receive interim approval for government security clearance (NBIS - National Background Investigation Service).
• Working knowledge of all Microsoft Office applications.

Preferred Qualifications

• Associate's Degree in Information Technology, Computer Science, Network Engineering, Cybersecurity, or a related technical field.
• Professional IT certifications such as CompTIA Network+, Security+, Linux+, Cisco CCNA, Microsoft certifications, or equivalent industry-recognized credentials.
• Experience supporting data center, network operations, or infrastructure environments.

Use your skills to make an impact

• Workstyle: In office, Data Center Building
• Location: 5200 South Point Drive
• Louisville, KY 40229

Hours/Schedule

• Must be able to work 6:00 AM - 6:00 PM OR 6:00 PM - 6:00 AM.
• There is a day and night shift.
• Candidates should be able to work a 2-2-3 rotating schedule with 12-hour shifts.

• Scheduled Weekly Hours
• 40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$80,900 - $110,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.