Senior Operations Production Coordinator - (Onsite)
- Pay
- $49,774 per year
- Location
- Richmond, VA · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 14 days ago
Skills & highlights for this role
- Data entry
- Microsoft Office or Google Suite
- Customer service
- Adherence to processing deadlines
- Compliance with Bank and Federal policy
Also useful
- Financial industry experience
- Process improvement
- Trend and defect identification
About the role
- Senior Operations Production Coordinator - (Onsite)
- As a
- Senior Operations Production Coordinator
, you will be responsible for processing items that are in accordance with Bank policy and Federal compliance. The ideal candidate will flawlessly track and document our process to ensure a positive customer experience. This individual will need excellent organizational skills and the ability to manage multiple tasks with limited supervision. Capital One’s culture provides an excellent work environment and many opportunities for professional growth.
Responsibilities
- Process items in accordance with Bank and Federal Policy
- Adhere to processing deadlines
- Collaborate with supporting departments to execute daily processes and operations
- Identify trends and defects to develop process improvements
- Escalate situations appropriately
Location
- This role is an essential position and requires onsite attendance. This team currently operates with 5 day(s) in the office and 0 day(s) working from home.
- Department Hours: Bank by Mail: 8:00am - 4:30pm EST (Monday-Friday)
- Items Processing (IP): 8:00am - 12:00am EST (Monday-Friday. Saturday rotation with in week flex-off options on Tuesday, Wednesday, Thursday)
- *Schedules will be confirmed at the time of offer and require potential for late shift & weekend availability*
Basic Qualifications
- High School Diploma, GED, or Equivalent Certification
- At least 1 year of customer service experience
- At least 2 years of data entry experience
- At least 2 years of experience with Microsoft Office or Google Suite
Preferred Qualifications
- At least 3 years of data entry experience
- At least 1 year of experience within the financial industry
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $49,774 - $49,774 for Sr Ops Prod Coor
Pay and benefits
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the
Capital One Careers website
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Equal opportunity and legal notices
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
From Capital One's careers page, first listed on Rolev.ai on October 27, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Senior Operations Production Coordinator - (Onsite) role at Capital One, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
Openings from employer career sites are ranked against your whole resume—and searchable inside Claude, ChatGPT, and Cursor via Rolev.ai MCP.
Tailor without inventing
Every change to your resume is checked against your original. New experience goes in only with your yes—zero fabricated claims.
Draft the full kit
Tailored and Full Match resumes, role-specific cover letters, and answers to employer screening questions are prepared in seconds.
1-Click Extension Autofill
The Chrome extension fills the employer's Greenhouse, Workday, Lever, or Ashby form in 1 click. You review it and press Submit.
Common questions
What is the salary for the Senior Operations Production Coordinator - (Onsite) role at Capital One?
The Senior Operations Production Coordinator - (Onsite) posting at Capital One states compensation of $49,774 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Capital One's official career site.
Where is the Senior Operations Production Coordinator - (Onsite) job at Capital One located?
This Senior Operations Production Coordinator - (Onsite) position at Capital One is located in Richmond, VA (On-site). Always check Capital One's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Operations Production Coordinator - (Onsite) at Capital One?
For the Senior Operations Production Coordinator - (Onsite) role, Capital One highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with Data entry, Microsoft Office or Google Suite, Customer service, Adherence to processing deadlines, Compliance with Bank and Federal policy. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Operations Production Coordinator - (Onsite) position at Capital One?
This listing links directly to Capital One's application page. You can apply directly on Capital One's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.