Senior People Partner (ER)

About the Opportunity

MoonPay is looking for a Senior People Partner to play a critical role in shaping a high-performance, engaged, and scalable global organization. As a trusted advisor to leaders and managers, you will partner closely with business teams across multiple regions to drive organizational effectiveness, strengthen leadership capability, and foster a culture where employees can do their best work.

This role combines strategic People Partnering with hands-on HR advisory expertise. You'll support leaders through organizational change, employee relations matters, performance management, and workforce planning while ensuring our people practices remain aligned with business objectives. You'll also help create and maintain policies, enhance employee engagement initiatives, and contribute to building a world-class employee experience across our international workforce.

As a key member of the People Team, you will navigate complex people challenges across multiple jurisdictions while ensuring consistency in employee experience and alignment with local employment requirements. The successful candidate will bring expertise in US employment practices, alongside experience supporting globally distributed teams and leaders across different regions, cultures, and regulatory environments.

This role is based out of our London office on a Hybrid basis and will partner with stakeholders across the United States, EMEA, and other international locations.

What you will do

• Provide expert HR advisory support across employee relations matters, including performance management, grievance investigations, disciplinary processes, absence management, and workplace conflict resolution.
• Manage complex employee lifecycle processes including Performance Improvement Plans (PIPs), exits, restructures, and legal-risk-related people matters, partnering with Legal and external counsel where appropriate.
• Develop, review, and maintain global People policies, processes, and frameworks while ensuring compliance with US employment legislation and alignment with local requirements in other jurisdictions.
• Partner with senior leaders and managers globally to drive organizational design, workforce planning, change management, and organizational effectiveness initiatives.
• Coach and develop managers to strengthen leadership capability, improve team performance, and effectively navigate people-related challenges across diverse teams and geographies.
• Lead employee engagement initiatives, leveraging employee feedback and people data to improve engagement, retention, and organizational health across the business.
• Support on operational tasks across the full employee lifecycle, as needed.
• Maintain a data-driven approach, leveraging data to inform people related decisions and share trends and analysis with leadership.

About You

• Significant experience in a People Partner, HR Business Partner, or equivalent role supporting fast-paced, scaling, or technology-driven organizations.
• Strong expertise in US employee relations, employment law, performance management, investigations, disciplinary processes, and complex people case management.
• Proven experience supporting globally distributed teams and leaders across multiple countries, with the ability to navigate differing employment practices, cultural considerations, and regulatory requirements.
• Demonstrated success leading organizational change initiatives, supporting organizational design, and influencing leaders through periods of growth and transformation.
• Skilled at coaching managers and senior stakeholders, balancing commercial objectives with employee experience, compliance obligations, and risk management considerations.
• Highly analytical, pragmatic, and solution-oriented, with the ability to build trusted relationships and operate effectively in ambiguous environments.
• Demonstrated ability to leverage AI and automation tools to augment workflows and analyse data, with a forward-thinking approach to AI integration.

Benefits & Perks

• Competitive salary package
• Equity package: financial freedom starts with our employees, so all employees have ownership at MoonPay
• Pay-for-performance equity bonus: those who drive outsized outcomes receive outsized rewards
• Moonshot award: we honor exceptional impact. 20 employees a year, each earning a $250,000 equity grant

• Pension: employer contributions from day one
• Employee referral program: refer great people, earn 10K in USDC
• Flexible Time Off: choose when to work and when to switch off
• Recharge Period: end-of-year company-wide time off to rest and reset
• Birthday leave: take the day off to celebrate you
• Enhanced parental leave: more time with family, no second thought

Hybrid working schedule: work fully remotely or from your nearest Moonbase

(Netherlands only) Commuter benefits

public transport to and from the office

Private healthcare benefits

• to protect you and your loved ones
• Wellhub wellness membership: access to gyms, studios, classes, and wellness apps in one membership
• Enterprise access to the latest AI tools: Claude, ChatGPT, Gemini and whatever's next
• Lunch credit: meals covered on the days you're in the office
• Home office setup allowance: build the home office of your dreams
• Remote working allowance: those working fully remotely get a little extra for utilities
• Monthly product budget and zero-fee crypto transactions $1,000 Annual training budget: we support your learning journey
• High Potential Program: structured development, mentorship, and stretch opportunities
• Regular remote company offsites: high-impact in-person sessions and hackathons
• (Ireland only) Cycle to Work scheme: tax-efficient bike, gear, and safety kit
• (UK only) EV Salary Sacrifice: lease an electric vehicle through pre-tax salary