Senior Product Design Manager, Enterprise

The Role

We're looking for a product design leader to lead and grow our enterprise team.

What You'll Do

• Set the direction for Enterprise design. Define what exceptional design looks like for Scale's Applications customers making high-stakes decisions and for the expert contributors powering the platform. Translate the broader design vision into a clear, motivating direction for your team.
• Build and lead the team. Own hiring, development, and day-to-day leadership for a growing team of designers. Create the culture and operating rhythms that let them do their best work.
• Drive design execution across the Enterprise product. Partner with your Product and Engineering counterparts to set priorities and ensure design is involved from problem scoping through delivery, not brought in at the end.
• Raise the craft bar. Uphold design principles and quality standards on your team. Push designers beyond digitizing workflows toward genuinely rethinking how people work with AI. Hold the line on quality without slowing delivery.
• Contribute to the design system. Help shape and adopt Scale's shared design system, championing consistent component use and contributing patterns back so a distributed team can build coherently at speed.
• Ground the team in user needs. Build the research habits and cadences that keep your team's decisions rooted in what enterprise customers and users actually need, and advocate for that discipline with your Product and Engineering partners.
• Shape Scale's approach to human-agent interaction. Scale's core value is human-in-the-loop AI, and the interface is where trust is built or lost. Help define the interaction patterns for how enterprise users work alongside AI agents, and contribute to Scale's growing point of view on this emerging space.

Who you are

• 3+ years managing product design teams
• Proven track record of simplifying data-dense, power-user workflows into elegant solutions for B2B and beyond
• Deeply customer-centric, with a track record of grounding design decisions in real user needs and business impact
• Fluent in how AI is changing design practice and tooling; building AI-native workflows for your team
• Experience designing for agentic platforms, and excited to shape the future of interaction patterns for AI and human-in-the-loop systems
• Balance speed and quality; you know how to prioritize ruthlessly and get the team shipping without dropping the craft bar
• Excellent communicator. You can present to a leaders and a front-line PM and make both feel heard

Pay and benefits

Compensation packages at Scale for eligible roles include base salary, equity, and benefits.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training.

Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant.

You'll also receive benefits including, but not limited to: comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.

Please reference the job posting's subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the locations of San Francisco, New York, Seattle is:

$233,600—$292,000 USD

Please Note

Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

Please Note

We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.