Senior Product Designer, Agent Experience

What you’ll do as a Senior Product Designer, Agent Experience at Vanta

• Lead end-to-end design for projects across the agent harness, from problem framing and discovery through launch and iteration.
• Define how agents, skills, tools, and memory are composed, surfaced, and understood by customers.
• Design experiences that help customers delegate real security and compliance work while maintaining visibility, control, and confidence.
• Create patterns for reviewing, correcting, approving, interrupting, and recovering from agent-generated work.
• Design conversational and agent interaction models across Vanta, Slack, and other surfaces where our agents appear.
• Establish product patterns and principles for trustworthy agent behavior, including transparency, permissions, uncertainty, explainability, and graceful failure.
• Partner with Product and Engineering to evaluate when an agent is the right solution for a customer problem.
• Conduct customer discovery and usability testing with security, compliance, and GRC users.
• Translate customer insights, product requirements, technical constraints, and AI quality considerations into clear design direction.
• Collaborate with Design Systems and product designers across Vanta to turn emerging AI patterns into reusable, high-quality experiences.
• Create design briefs, workflow models, prototypes, specifications, and other artifacts that bring clarity to complex problems.
• Communicate design rationale, tradeoffs, risks, and recommendations clearly to cross-functional partners and leadership.
• Contribute to design critique and help raise the quality bar for interaction design, information architecture, UX writing, and visual craft.
• Help shape how Vanta approaches responsible AI and human control across the product.
• Identify opportunities to improve how the design organization and product teams work together.

How to be successful in this role

• 7+ years of product design experience, with depth in B2B SaaS, complex workflows, or other sophisticated software products.
• Experience designing AI-powered products, automation, or systems where product behavior may be dynamic or uncertain.
• Ability to design agent experiences beyond chat, including systems involving agents, skills, tools, memory, and multi-step workflows.
• Experience designing products that require human judgment, including deciding when and how to bring a person into an automated workflow.
• Experience designing across surfaces that a product team may not fully control, such as Slack, terminal environments, or other third-party interfaces.
• Strong product thinking and discovery skills, including the ability to frame ambiguous problems and identify the right questions to answer.
• High craft in interaction design, information architecture, UX writing, and visual design.
• Strong cross-functional collaboration skills, particularly with Product, Engineering, Research, Data, and customer-facing teams.
• A thoughtful approach to responsible AI, including transparency, data control, human review, explainability, and recovery from incorrect or incomplete outputs.
• A portfolio that demonstrates shipped work, complex workflows, meaningful tradeoffs, and learning from customers or users.
• Ability to move fluidly between systems-level thinking and detailed interaction design.
• Clear communication skills and the ability to influence cross-functional partners without formal authority.
• Curiosity, sound judgment, and comfort working in emerging product spaces where patterns and best practices are still taking shape.
• Uses AI in day-to-day work to amplify their skills and strengthen their outcomes, applying it across routine workflows, actively building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar.
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

What you can expect as a Vanta’n

• Industry-competitive salary and equity
• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
• 16 weeks paid Parental Leave for all new parents
• Health & wellness stipend
• Remote workspace, internet, and cellphone stipend
• Commuter benefits for team members who report to the SF and NYC office
• Family planning benefits
• Matching 401(k) contribution with immediate vesting
• Flexible PTO policy, plus 80 hours of Sick Time
• 11 company-paid holidays
• Virtual team building activities, lunch and learns, and other company-wide events!
• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

Pay and benefits

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

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Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.