Senior Product Engineer

About the role

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century.

At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology.

Our Work

The Public Interest Technology (PIT) Crew, at the NYC Office of Technology and Innovation, is a new team that builds the technology, products, and services needed to deliver a more affordable New York City. We design, build, and launch exceptional public-facing products for New Yorkers. Learn more at nyc.gov/pitcrew.

About the role

We are hiring Senior Product Engineers across the stack to design, build, and ship resident-facing products. This is a hands-on role. You will pair closely with product managers, designers, user researchers, policy teams, and other city employees to move from problem statements to working products and services for New Yorkers.

You will write code across systems, integrate with city agency data sources and legacy systems, and work alongside policy and legal stakeholders. You will also lead modern engineering practices for the team: how we use generative coding tools, productionize, document processes, responsibly hand off products to other teams for production support, and balance speed with the reliability standards of a city government service.

Responsibilities will include, but not limited to

• Design, build, and ship applications from concept to launch. Own meaningful components of the product end-to-end or focus on specific components (frontend, backend, mobile, or data pipelines) as needed.
• Move quickly through rapid prototyping, MVP iteration, pilot, and public launch, making pragmatic tradeoffs between scope, quality, and timing.
• Build integrations with government data sources, including modern APIs, flat-file feeds, open data portals, and older legacy systems that may require creative solutions.
• Partners with product managers, designers, engineers, and other OTI employees on day-to-day product decisions, participate in user research and design reviews, and contribute to scoping and prioritization.
• Coordinate with the wider OTI team on hosting, performance testing, accessibility audits, and security reviews so that products meet the city's quality and production standards.
• Work directly with agency staff, policy advisors, and legal counsel to translate complex eligibility rules and regulations into clear, accurate product logic.
• Write clear technical documentation, runbooks, and architecture notes so that products can be maintained and extended after launch.
• Contribute to reusable patterns, components, and infrastructure that make the next quarter's project faster to ship than the last one.
• Help shape the engineering culture of a small, mission-driven team, including code review, mentorship, and onboarding for future hires.
• Perform special projects and initiatives as assigned.

Hours/shift

Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings.

• WORK LOCATION
• Brooklyn, NY
• TO APPLY
• Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration

SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW

Qualifications & Requirements

• A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
• A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems; or
• Education and/or experience which is equivalent to "1" or "2" above.