Senior Product Manager 2, Total Cost of Care

About the Role

Stellar Health builds technology that helps provider groups succeed in value-based care. The Total Cost of Care (TCOC) squad builds clinical workflow products within the Stellar product ecosystem that lower the long-term total cost of care for patients.

The Senior Product Manager II owns the product strategy and roadmap for the TCOC squad, defines how the product moves from provider engagement to validated clinical outcomes to measurable savings, and leads the launch of new TCOC products in high-impact areas, such as care transitions, patient follow-ups, and med adherence. The role reports to the VP, Product Management.

Remote is ok for this role, though candidates based in the NYC area are preferred. This role will also require occasional travel (25%) to visit Stellar practices across the country and partner with providers and their care teams to deliver best-in-class solutions.

What You’ll Do

• Refine and own the TCOC product strategy. Set the goals and principles for Stellar’s product-first approach to lowering the long-term total cost of care for patients and align senior leadership on them.
• Set and own quarterly roadmaps. Identify, validate, and scope high confidence, high impact projects for the squad. Plan scope against capacity. Make and defend tradeoffs with senior stakeholders.
• Build and own the measurement pathway. Define each step from engagement to validation to outcome to dollar savings, with leading and lagging indicators at each step. Align senior leadership on how each number is defined and measured, and on what the data can and cannot say about causation.
• Conduct discovery with medical groups. Work with medical groups, including onsite visits, to gather insights, ask probing questions of providers and care teams, and validate problems before committing to a solution or a timeline.
• Launch new interventions. Leverage your discovery insights and internal/external partners to hypothesize and scope new interventions, pilot them effectively, and then use learnings to iterate and launch broadly.
• Analyze intervention effectiveness. Collaborate with analytics, data science, and med econ to regularly measure impact, derive insights, and report out to the org. You must be comfortable with healthcare data concepts (e.g. claims, ADT, utilization metrics) and be capable of diving deep on analyses using AI, SQL, and other technical tools.
• Manage competing priorities and new information. Realign engineering, design, clinical, and business partners on a single plan when priorities change mid-quarter. Comply with all applicable laws and regulations.
• Represent Stellar in external forums, such as supporting sales conversations and leading sessions at our annual ACO provider onsite.
• Other duties as assigned.

Requirements

• 8+ years of career experience, with at least 5 of those years in product management or a product-adjacent role working with engineering, design, and operations partners.
• Experience building products for clinicians, medical groups, and/or care teams.
• Experience defining success metrics, including leading and lagging indicators, and interpreting what drives them.
• Experience root-causing ambiguous problems by working directly with the users or teams affected, then building and executing a roadmap against the findings.
• Passion for adopting AI in the product development process and a willingness to experiment with the team
• Comfort with healthcare and financial data is required. You will need to dive deep with clinicians, actuaries, and data scientists to find opportunities to control costs.
• Ability to work independently with limited direction and to maintain focus on a target metric
• Willingness to travel to medical groups for onsite work, approximately 25% of the time.
• Clear written and verbal communication with executive, clinical, and technical audiences.

Preferred

• Experience in value-based care, risk contracting, or a related area, with comfort working with both clinical and financial stakeholders.
• Experience launching products where the outcome depends on provider workflow change.

Perks & Benefits

Stellar offers a carefully curated selection of wellness benefits and perks to our employees:

• Medical, Dental and Vision Benefits
• Flexible PTO
• Universal Paid Family and Caregiver Leave
• Wellhub+ Gym Memberships
• Pre-tax commuter benefits, HA, FSA plans
• Company sponsored One Medical memberships and Citibike memberships
• Medical Travel Benefits
• JOON, a flexible lifestyle spending account that gives our team a monthly stipend to spend on what matters most to them
• Stock Options & a 401k matching program
• A broad calendar of company sponsored social events that for our in-office and remote employees
• Company sponsored lunch for all NY HQ employees

We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.