Senior Product Manager

About the Role

We're hiring a Senior Product Manager to help build and improve product experiences across our platform. Reporting to the Head of Product, you will own defined workflows and work directly alongside a small pod of engineers to identify pain points, prototype solutions, and ship high-impact improvements.

This is an individual contributor role for someone on their second or third PM job, not a first-time PM and not a people manager. We are looking for a smart generalist who can work through messy systems, incomplete documentation, and changing external workflows.

Healthcare experience is helpful, but less important than investigative rigor, adaptability, and learning speed.

What You'll Do - Impact in Your First 3-6 Months

• Turn customer pain points into clear product opportunities by speaking regularly with clinical teams, customers, and internal stakeholders.
• Write clear, lightweight product requirements and partner closely with engineers to ship quickly.
• Prototype and ship product changes directly using AI-native tools like Claude Code - pushing frontend changes to the repo, skipping the Figma-to-handoff cycle entirely when speed matters.
• Improve the quality of our AI workflows through evaluation, testing, and feedback loops - for example, measuring how accurately our system routes prior authorization requests or surfaces the right insurance plan.

What You'll Own - Driving Growth Beyond 6 Months

• Own defined product surfaces end-to-end, driving both product and technical decisions for your domain.
• Become a deep domain expert in complex healthcare systems - EHRs, payer portals, PBM formularies, NCPDP transactions - even when documentation is poor or nonexistent. Then translate that knowledge into product experiences that clinical users love.
• Use product and operational data to understand adoption, friction, and impact - and use those insights to set your own priorities.

What You'll Bring on Day 1

• 3-6 years of product management experience, ideally in startups (HealthTech would be great) or other fast-moving environments.
• Likely on your second or third PM role, with experience shipping real product and working closely with engineers.
• Strong product judgment, prioritization, and communication skills.
• Comfort operating in ambiguous environments where external systems are poorly documented, fragmented, or constantly changing.
• Genuine interest in AI product development, including how to evaluate model outputs, design human-in-the-loop workflows, and understand where LLMs break down.

What You'll Need to Learn Quickly

• How our platform automates benefit verification and prior authorization - the healthcare context that shapes every product decision.
• The external systems our product touches: EHRs, payer portals, PBM formularies, and NCPDP transaction standards.
• Our codebase, data model, and AI workflows - where quality is strong and where there's room to improve.

Bonus Points

• Experience working on AI-powered products or LLM-based workflows in production.
• Comfort with SQL, basic data analysis, or API concepts.
• Experience prototyping or shipping product changes directly with AI coding tools (Claude Code, Cursor, etc.).
• Experience in an early-stage startup where you had to move quickly and wear multiple hats.

What We Offer

• $160,000 - $200,000 base salary plus meaningful early-stage equity.
• Health, dental, and vision coverage, plus flexible PTO.
• High-end workstation and tooling budget.