Senior Product Manager

Duties

Identify and understand business related to North American's OnStar Vehicle to Back Office (V2BO) infotainment service applications. Product Management (strategy, planning & roadmap) working with OnStar business to understand the decision services that need to be put in place to support the Global Connected Customer Experience business.

• Drive innovative analytical approaches across the broader team and conceptualize and execute solutions to ambiguous problems.
• Work with software tools Pegasystems to build and expand the necessary decision services and marketing solutions.
• Use conventional analytical techniques to deliver on multiple projects.
• Troubleshoot application issues during testing and development.

Support new vehicle functionalities for GM vehicles and developing strategies to integrate customer information for personalized recommendations and real-time marketing campaigns. Create decisions strategies for complex business rules and integrating various systems using Connect-SQL and integration services like Connect-SOAP and Connect-REST. Collaborate with colleagues to leverage best practices.

Hybrid Work Policy - 3 days In-Office, 2 Days Remote - Must be able to report to local office.

Requirements

Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field of study and Five (5) years of experience as a PEGA Developer, Software Developer, Developer, or related role. OR Master's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field of study and three (3) years of experience as a PEGA Developer, Software Developer, Developer, or related role.

Three (3) years of experience with the following: Java development; PEGA platform using Next Best Action; Project management; Marketing applications including Adobe Experience Platform and Adobe Experience Manager; Cloud technologies including AWS and Azure; Building and testing Web Services using Soap and REST; Web Application servers including Web Logic, Web Sphere, and Apache Tomcat; Web Technologies including SOAP, REST, HTML, XML, and CSS; and Database technologies including Oracle, SQL Server, Cassandra, and Postgres.

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