Senior Product Manager, Rich Media

About the role

As a Senior Product Manager, Rich Media Platform you will own the products and workflows that power how home media gets captured, managed, and quality-reviewed before it ever reaches a home shopper.

Your product surface spans applications used by media companies, brokerages, and internal operators every day. This includes mobile apps for field photographers to scan homes; media management tools that give business partners visibility and control over their jobs, assets, and accounts; and integrations with third-party platforms those partners use to run their businesses.

You will also grow and scale internal systems that manage AI human-in-the-loop pipelines and operations: a workflow system that routes media through production and processing, and an annotation and quality-review tool used by trained internal operators. This is a product role for someone who wants to own the engine that makes AI-scale media possible - balancing partner experience, efficiency, throughput, and cost.

Combined with our teams' AI science innovations, your products will come to life for hundreds of millions of shoppers through online experiences like schematic floor plans and immersive 3D models. At the same time, you will empower thousands of B2B partners with the tools needed to grow their real estate marketing businesses.

As a Senior Product Manager, you'll add your curiosity and drive to a team that values invention, speed, impact, and scale.

You Will Get To

• Own the roadmap for the tools and workflows that turn raw home capture into compelling, market-ready media
• Create mobile home capture experiences for the field that balance speed, ease of use, and capture quality
• Evolve our media management tools so that photography and media businesses can manage their work with less friction
• Expand internal workflow-orchestration and quality-review tooling that keeps media moving smoothly through production and AI human-in-the-loop QA at scale
• Partner with science-based teams to translate their model and data needs into practical annotation, review, and operator tooling
• Define and use metrics for throughput, quality, and partner/operator experience to guide roadmap decisions
• Collaborate with marketing, operations, support, and sales leaders to ensure tools and workflows scale smoothly

This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $148,600.00 - $237,400.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $141,200.00 - $225,600.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location. Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Who you are

• 8+ years of product management experience
• Customer-obsessed mindset, able to balance the needs of multiple personas to deliver tools that partners want to use
• Adaptable and curious, with a demonstrated ability to quickly ramp up into new technical domains
• Systems thinker with experience owning platform, tooling, or workflow products that design for efficiency and scale in addition to great features
• Strong execution fundamentals and ability to translate new technical possibilities into clear, shippable plans
• Analytical, using data to form hypotheses, drive decisions, and evaluate results
• Proven ability to lead cross-functional development teams to launch
• Comfortable working in an agile, iterative environment with evolving requirements

Optional but preferred/plus

• Mobile app experience (iOS, Android)
• Worked with technologies that impact operations
• Experience with B2B or SMB-facing platforms or marketplaces and their tools
• Knowledge of photography, app-hardware integration, or AI human-in-the-loop operations
• Fluency using modern AI-assisted tools to elevate your own PM craft

Get to know us

• At Zillow, we're reimagining how people move-through the real estate market and through their careers.
• As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence.
• Whether you're working in tech, sales, operations, or design, you'll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they're most productive-enabling us to move fast, stay connected and deliver on our people promise.

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME's America's Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry-and your career-forward, together.