Senior Product Manager, Rider and Driver Mobile Experience

What You'll Do

• Define and execute the overarching product strategy for the next-generation Rider and Driver platforms, leveraging AI and emerging technologies to expand reach across broader geographies, diverse user profiles, and multi-provider offerings.
• Develop scalable functionality that accommodates complex service deployments with diverse policies surrounding mobility, payments, and user communication.
• Convert user research and operational insights into clear product specifications by pinpointing core problems, formulating hypotheses, and defining success criteria.
• Analyze qualitative feedback and quantitative metrics to align stakeholders and refine product development cycles.
• Establish a rigorous, data-informed prioritization framework, evaluating the ROI of feature requests to effectively guide scoping decisions and roadmapping.
• Serve as the central liaison across cross-functional teams, including Engineering, QA, Operations, and Business, engaging in detailed, day-to-day execution.

Who You Are

• You are an experienced product manager, with a minimum 5+ years of experience in successful startups or large companies operating on a global scale.
• You have owned a broad set of products, led a product domain/line across a company, and built category-leading products.
• You are able to digest market research & customer feedback along with having a crisp understanding of technical requirements and constraints to paint a vision of what a great product could look like.
• You have a strong understanding of how AI and emerging technologies can transform product experiences, and a track record of identifying and shipping AI-powered solutions that create meaningful value for users and the business.
• You have demonstrated success in handling an end-to-end product lifecycle with the ability to drive product planning, development, and launch.
• Excellent analytical abilities and a strong business acumen.
• A great multitasker who thrives in a dynamic, fast-paced work environment.
• Pro-active and independent achiever, self-learner, able to handle a task from idea to production.
• Team player, with great communication/listening skills and a can-do attitude.
• You have a passion for public transit, mapping, SaaS and accessibility - working experience in these areas is a plus.

What We Offer

• Base Salary Range: $150,000 - $200,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate's experience, knowledge, and skills.
• Comprehensive health coverage, with low-cost dental and vision plans
• A 401(k) with company match and vesting
• Fully paid parental leave for new parents, with extended leave options
• Additional benefits (mental health, pet insurance, and other wellness perks)
• 20 days of paid time off (PTO) annually

• There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
• Via is an equal opportunity employer.