Senior Product Manager - Vault CRM - Service Center
- Location
- Boston, MA
- Job type
- Full-time
- Level
- Director
- Listed
- 31 days ago
Skills & highlights for this role
- SaaS product management
- CRM platforms
- service and contact center products
The Role
As a Senior Product Manager for Vault CRM Service Center, you will be the primary architect of the global service and contact center vision within our broader Vault CRM ecosystem. You will collaborate with the wider Vault CRM PM team to ensure the core platform (AI agents, Engagement Channels like telephony/CCaaS, Email, WhatsApp, SMS, and more) evolves to meet the unique, complex requirements of service and contact center users.
You will act as the subject matter expert and advocate, driving a dedicated roadmap to develop a world class solution. In this role, you will have the opportunity to work with a team of life sciences industry and technology A-players, who, together, are bringing the next generation of commercial solutions to the life sciences industry.
About Veeva Systems
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
From Veeva Systems's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Senior Product Manager - Vault CRM - Service Center job at Veeva Systems located?
This Senior Product Manager - Vault CRM - Service Center position at Veeva Systems is located in Boston, MA. Always check Veeva Systems's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Product Manager - Vault CRM - Service Center at Veeva Systems?
For the Senior Product Manager - Vault CRM - Service Center role, Veeva Systems highlights experience with SaaS product management, CRM platforms, service and contact center products. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Product Manager - Vault CRM - Service Center position at Veeva Systems?
This listing links directly to Veeva Systems's Lever application page. You can apply directly on Veeva Systems's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.