Senior Product Manager, WMS - Softeon

About the role

You'll own the roadmap for our flagship WMS and join a Product Management team we're actively expanding. Reporting to the VP of Product, you'll decide what we build next for the warehouses that run on Softeon.

As we scale inside IFS, we're refining and formalizing how product work gets done, and you'll help shape it: our discovery rhythm, how requirements reach engineering, how releases reach customers, and how presales, implementation and support feed the roadmap. If you have strong views on what great product practice looks like, you'll get to put them to work.

What you'll do

Own the WMS product

• Set and maintain the WMS roadmap, balancing new capability, platform health, customer commitments and competitive gaps.
• Run discovery directly with warehouse operators, supervisors and IT leaders, on site and on the floor, not just in conference rooms.
• Turn what you learn into clear problem statements, requirements and user stories that engineering can build and test against.
• Prioritize the backlog with engineering leads, make the trade-off calls, and explain the "why" behind them.
• Define success metrics for what we ship and track adoption and outcomes after release.

Bring the market into the building

• Track the WMS and supply chain execution landscape, from tier-one suites to cloud-native challengers; know where we win, where we lose, and why.
• Spot where AI, automation (AMRs, ASRS, WES/WCS) and IFS platform capabilities can solve real warehouse problems.
• Partner with IFS product teams on integrations and on how our WMS fits the broader IFS story.

Take it to market

• Package releases with product marketing and enablement: release notes, positioning, demo stories and talk tracks.
• Support presales on strategic deals, RFPs and roadmap briefings for prospects and customers.
• Close the loop with implementation and support so field issues become product fixes, fast.

Shape how we work

• Help evolve and formalize our product operating model: PRD templates, intake from the field, roadmap reviews, release readiness and customer advisory input.
• Help select and refine the tools and rituals the team uses as it grows.
• Mentor future PMs and product owners as the team expands.

What you'll bring

• 3-5+ years in warehouse or supply chain software, with at least 2 years in product management. Strong candidates from solution consulting, implementation or business analysis who've shaped product direction are encouraged to apply.
• Real fluency in DC operations: receiving, putaway, replenishment, inventory control, wave and task management, picking, packing and shipping.
• A track record of owning a roadmap and backlog and shipping in an Agile team.
• Comfort with integrations and data: ERP, TMS, carrier and automation interfaces; APIs; enough SQL to answer your own questions.
• Clear writing and confident presenting, from a requirements doc for engineers to a roadmap briefing for a customer's VP of Operations.
• Good judgment under ambiguity. You can set priorities with incomplete information, and you enjoy improving processes as much as following them.
• Willingness to travel up to about 20% to customer sites, DCs and industry events.

Nice to have

• Hands-on time in a warehouse or distribution operation, as a supervisor, engineer or ops leader.
• Experience with warehouse automation: AMRs, ASRS, sortation, conveyor, pick-to-light, WES or WCS.
• Background with 3PL, multi-client or omnichannel fulfillment.
• Experience productizing AI or optimization features such as labor planning, slotting or task interleaving.
• Knowledge of ERP ecosystems, especially IFS Cloud.
• CSPO, SAFe PM/PO or a similar product certification.
• Experience working with distributed engineering teams across time zones.

Additional Information: What We're Offering

• Salary Range: $150,000 to $185,000 annually + bonus
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

M/F/Disabled/Vet VEVRAA Federal Contractor. We are a Drug-Free Workplace.

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.