Senior Product Owner

About the role

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That's how we help brands exceed customer expectations.

We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry's most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space.

AutoStore - moving things forward.

The Role

• Product Owners focused on the tactical, day-to-day management of the product backlog and ensuring the Agile Team delivers high-value increments aligned with the broader product vision.
• As a Senior Product Owner in AutoStore's Software organization, you are contributing to the vision and execution of your product. You operate within the company's overall product strategy and in collaboration with Product Management.
• You serve as the Senior Product Owner for one or more development teams, ensuring that customer input and needs are translated into actionable tasks that create real value for your stakeholders.
• In this role, you will bridge the gap between business needs and technical execution, working closely with engineering teams to deliver high-quality solutions that meet our customers' needs.
• Your ability to balance strategic thinking with tactical execution is vital to success in this role.
• We are looking for an experienced Senior Product Owner for our supervisory layer, which helps with orchestration between various AutoStore and partner technologies.

Key Responsibilities

• Product Strategy & Vision:
• Contribute to and communicate a clear product vision and strategy that aligns with the company's overall product strategy and objectives as set forth by Product Management.
• Establish and maintain continuous feedback loops with users/stakeholders, validating that product vision and strategy deliver real value.
• Define tactical product roadmap, setting priorities aligned with customer/stakeholder needs and AutoStore business objectives.
• Product Ownership for Development Team:
• Serve as the primary point of contact for all technical aspects of the software product, ensuring alignment between business requirements and technical implementation.
• Define and prioritise the product backlog, translating business requirements into detailed technical specifications and user stories to deliver customer value that aligns with company objectives.
• Work closely with Product Management to align on product vision, roadmap, and key deliverables.
• Act as the Product Owner for one or more development teams, ensuring the team understands the product vision and priorities clearly.
• Write epics/user stories and acceptance criteria to guide the development team in efficiently delivering the right features.
• Drive backlog refinement activities and participate in review meetings, ensuring that the development team is focused and delivering value.
• Internal Stakeholder Management:
• Collaborate with internal stakeholders to gather technical requirements, define product features, and ensure the product aligns with the product roadmap
• Serve as the primary point of contact for detailed technical inquiries from both internal teams and external customers and partners.
• Customer Advocacy:
• Engage with individual customers to understand their specific needs and feedback and incorporate these insights into product development along with product management.
• Validate that new features and functionality meet intended objectives and course correct when needed.
• Gather data about the user personas and use cases to identify challenges and opportunities and inform prioritisation and decision-making.
• Use customer feedback and product utilisation data to identify challenges and opportunities and inform prioritisation and decision-making.
• Support customer success and/or service and support teams in addressing customer issues and ensuring product satisfaction.
• Key Performance Indicators:
• Product Value: Product Owners are accountable for how well their product creates value for customers and is aligned with the product roadmap. Key Performance Indicators for Product Owners reflect the desired customer outcomes of the product they manage.
• Insights: Product Owners are accountable for customer/stakeholder-driven prioritisation at the technical level. Their ability to gather and utilise insight in product development is a KPI. Relevant KPIs relating to discovery and dialogue with customers and stakeholders should be set per product.

Key Qualifications

• 5-8+ years of experience in a software engineering, product management, or product ownership
• Passion for product development, management, and working with engineers
• Agile software development best practices and Cloud platform
• Familiar with products like Product Board, Jira, Confluence, etc.
• 2-3 years of domain experience and knowledge in warehouse logistics is preferred
• Bachelor or Master, preferably within business management, logistics or any other relevant discipline. Relevant experience may compensate for this requirement.

We Offer

AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere.

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents
• Retirement 401(k) plan with employer match and discretionary profit sharing contribution
• Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders
• Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more!

Recruitment Agencies

• AutoStore does not accept agency resumes or assistance for this role.
• Please do not forward resumes to our job's alias or AutoStore employees.
• AutoStore is not responsible for any fees related to unsolicited resumes.
• This policy should be respected.