Senior Program/Project Coordinator

About the role

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Day - 08 Hour (United States of America)

This is a Stanford Health Care job.

A Brief Overview

Sr Program Project Coordinators manage daily project activities in conjunction with project and senior project managers who provide centralized oversight/structure to multiple VP areas in executing complex, organization-wide projects (such as the 500P activation). Projects require the complex coordination of space planning, facilities construction, logistics, compliance and clinic operational planning.

In addition, Senior Project Coordinators independently manage related projects of smaller scope. Senior Project Coordinators assume responsibility for key project team members, deliverables and activities, resource/equipment/information coordination.

Senior Project Coordinators use their independent judgement to resolve or triage critical issues, identify risks and escalations, provide project schedule updates and exercise financial responsibility.

Locations

Stanford Health Care

What you will do

• Independently manages smaller scale projects.
• Solely responsible for project outcomes and successful execution of activations related to opening.
• Provides direction to project team members, determines and plans day-to-day project activities and apportions project work among team members. Ensures project team members have the tools, processes and standard work necessary to complete activities.
• Working from project plans, identifies task owners and schedules and provides day-to-day coordination of project related tasks. Identifies potential problems/impediments and resolves as appropriate. Keeps the project focused on its objectives. Identifies missed deadlines, assesses impact and appropriate mitigation efforts. Identifies interdependencies and adjusts timetables/tools as necessary. Works with affected parties to ensure satisfactory project completion.
• Plan and develop the initial project schedule, making certain that all scheduling conflicts are resolved. Use independent judgement in triaging critical issues, escalations and action items.
• Updates Project status, schedules, IMP, timeline, issues/risks, escalations, next steps, accomplishment, budget etc. in project management tool.
• Coordinate and independently lead and manage project committees, workgroups, taskforce and other project meetings. Responsible for complex scheduling activities. Prepare materials for meetings and education sessions. Orchestrates and oversees the execution of project special events (dress rehearsals, mock surveys, mock moves, first patient day).
• Provides input on and determines resourcing needs. Identifies budget issues and works with Financial Analysts as needed.
• Works with representatives from operational departments to ensure that quality work is completed on a timely basis.
• Responsible for on-going communications and project updates.
• Serves as the source of truth on communications related to the project. Drafts on-going and ad hoc communications and newsletters.
• Maintains communication links to all relevant parties and to project logistics and calendars including project renderings, presentations, meeting notes, action items, project schedules, etc.
• Provide updates to internal and external communications re: shared workplans. Tracks and audits schedules and deadlines.
• Maintains document version control.

Education Qualifications

• Preferred Bachelor's degree or five years of applicable experience from an accredited institution.

Experience Qualifications

• Preferred experience in all or some combination of areas listed below
• Progressively responsible and directly related work experience, 5 years preferred.
• Strong skills in project scheduling utilizing a project management tool such as MS Project, Primavera, etc., 5 years preferred.
• Experience with medium- to large projects, 3 years required.
• Excellent communication and project management skills, 3 years required.
• Expert skill-level in using Microsoft products (Word, Excel, PowerPoint, Visio, etc.), 7 years required.

Required Knowledge, Skills and Abilities

• Ability to communicate vetted information at all levels of the organization and with internal/external vendors.
• Ability to be highly- and multi- task focused while managing multiple tasks and projects simultaneously across various platforms.
• Ability to understand information flow and solve problems under pressure.
• Ability to manage conflict resolution.
• Ability to adapt and troubleshoot in a unique and quickly changing, fast-paced environment.
• Ability to work with ambiguity.
• Expert with Outlook scheduling, web ex, telepresence and other technology.
• Experience working in a team environment
• Experience interacting with senior and executive level staff.
• Experience managing work and relationships in a volatile environment.
• Experience with various project management tools and other resources available across the department/organization.
• Experience managing individuals and project teams.
• Excellent relationship building and stakeholder management skills.
• Independent, critical thinker.
• Demonstration of advanced written, verbal communication and facilitation skills.
• Active contribution and process improvement to the foundation of the department.
• Read, understand, comprehend instructions with minimal directions.
• Understand and respond to multiple personalities and work/management styles.
• Resource management/utilization knowledge in projects.
• Financial and business acumen.
• Demonstrates advanced proficiency in the specific tools that are available and required as part of the organizations project management information system.
• Advanced ability to ensure that effective project tools are in place to monitor project performance.
• Advanced capability at providing effective performance reporting for the customer and company in order to monitor the progress of the project.

These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience

• Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families.
• Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other.
• C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.
• Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Pay and benefits

Base Pay Scale: Generally starting at $45.94 - $59.73 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.