Senior Project Manager

About the role

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

We are looking for a dynamic and results-driven Project Manager with extensive experience in system implementation within a global environment, specifically in the financial services or insurance sector. The successful candidate will be responsible for overseeing projects primarily system implementations & large enhancements, ensuring seamless integrations where necessary, and driving project success across multiple areas, departments and /or regions.

Key Responsibilities

Project Planning and Management

• Develop comprehensive project plans, including scope, timelines, resource allocation, and budget management.
• Define project objectives, deliverables, and success criteria in collaboration with key stakeholders.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely and successful project delivery.

Stakeholder Engagement

• Act as the primary point of contact for all project-related communications with internal and external stakeholders.
• Facilitate regular project meetings, status updates, and reporting to senior management and project sponsors.
• Foster strong relationships with cross-functional teams, vendors, and partners to ensure alignment and collaboration.

System Implementation

• Lead the implementation of the new system, ensuring adherence to best practices and industry standards.
• Coordinate with technical teams to ensure seamless integration with existing systems and data migration if needed.
• Oversee system testing, user training, and change management activities to ensure a smooth transition and adoption.

Risk Management

• Identify and assess project risks, issues, and dependencies, and develop effective mitigation plans.
• Ensure compliance with regulatory requirements and industry standards throughout the project lifecycle.
• Proactively address and resolve project challenges to minimize impact on project timelines and deliverables.

Performance Monitoring and Reporting

• Track project performance against established KPIs and deliverables, providing regular updates to stakeholders.
• Prepare detailed project documentation, including progress reports, risk assessments, and post-implementation reviews.
• Continuously evaluate project outcomes and identify opportunities for improvement and optimization.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, Finance, or a related field. A Master's degree or relevant certification (e.g., PMP, PRINCE2) is a plus.
• Proven experience (5+ years) as a Project Manager in system implementation within a global environment, preferably in the financial services or insurance industry.
• Strong understanding of insurance processes, systems, and industry best practices.
• Demonstrated ability to manage complex projects with multiple stakeholders and deliver results on time and within budget.
• Excellent communication, negotiation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Proficiency in project management tools and software (e.g., MS Project, JIRA, Smartsheet).
• Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment.