Senior Project Manager / Scrum Master

About the role

Location: Washington, DC (CA/PPT Headquarters, SA-17, 600 19th Street NW)

Work Arrangement: On-site (telework only as identified and approved by CA/PPT)

Type: Full-Time

Clearance: Active SECRET security clearance; Department of State building pass required

Travel: None anticipated

Status: Contingent Upon Award

Job Summary

We are seeking a highly qualified Senior Project Manager / Scrum Master to support the U.S. Department of State, Bureau of Consular Affairs, Passport Services Directorate (CA/PPT).

CA/PPT directs a nationwide network of 29 passport agencies and centers and nearly 8,000 acceptance facilities that issue approximately 20 million passports each year, and is strengthening its headquarters operations through ISO 9001 quality management and Scaled Agile (SAFe) practices.

The Senior Project Manager / Scrum Master serves as primary Scrum Master for one or more Agile teams and implements and manages Quality Management Systems in alignment with ISO 9001. This is a Key Personnel position under the contract.

Responsibilities and Duties

• Serve as primary Scrum Master for one or more Agile teams, fostering collaboration, learning, and continuous improvement.
• Facilitate Scrum events and SAFe program increment activities.
• Implement and manage Quality Management Systems in alignment with ISO 9001 to ensure high-quality deliverables.
• Proactively identify and remove impediments to team progress and protect the team from external distractions.
• Track team metrics and report progress to program leadership.

Qualifications and Skills

• Minimum education: Bachelor's degree (9 years of relevant experience may be substituted for the degree).
• Minimum experience: 5 years.
• Required certification: PMI Agile Certified Practitioner (PMI-ACP) or Certified ScrumMaster (CSM); Certified Scrum Professional (CSP) also accepted.
• Strong understanding of Scrum practices and a proven record implementing a Quality Management System in compliance with ISO 9001.
• Proficiency with Microsoft Office, including Outlook, Teams, Word, PowerPoint, Excel, and SharePoint, and ability to prepare written products in accordance with the Department of State writing guide.
• Active SECRET security clearance (or ability to obtain one prior to start) and ability to obtain a Department of State building pass; Moderate Risk Public Trust investigation may be required for designated positions.

Benefits and Perks

• Medical, Vision, and Dental Plans
• Paid Holiday and Personal Time Off
• 401K plan
• Short-term disability, Long-term, and Life Insurance
• Education and Training Assistance Program
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs