Senior QA Automation Architect, Apple Store Online

Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

The Apple Store Online is seeking a Senior QA Automation Architect to join the Apple Store Online Operations team managing quality validation workstreams for Apple Store Online, Apple Store App and partner platforms.

Our mission is to continuously improve the quality of information and experience presented to Apple’s customers while delivering on the ever-increasing velocity of changes as the Retail digital platform expands into new geographies, languages, and devices.

You will be part of a global team, driving design and implementation of highly scalable test automation frameworks for content validations across multiple platforms You are a thoughtful, inclusive and effective leader, deeply detail oriented, and comfortable with change and uncertainty in a dynamic work environment.

About the role

This position is ideal for a senior QA automation architect who is passionate about quality, enjoys creating scalable simulation systems, and is eager to contribute to scalable validations using cutting-edge AI products.

In this role, you will help design and build automation frameworks and tools with scale in mind and drive adoption through cross-functional partnerships.

Responsibilities

• Champion and lead designing and building AI driven digital content QA automation that will allow us to validate dynamic content at scale across multiple platforms
• Collaborate with teams across ASO to define, develop, and implement validation automation and tooling
• Mentor fellow team members and be the thought leader on technology solutions and
• Act as a force multiplier by driving technical excellence across teams, and building scalable systems, tools, and/or frameworks

Minimum Qualifications

• 7+ years of professional experience in quality engineering, with a strong emphasis on designing, implementing, and optimizing large-scale automation frameworks
• BS/MS in Computer Science or related field
• Proven experience in developing robust, maintainable, extensible, and scalable automation solutions. Experience identifying automation requirements and designing solutions to address test execution challenges.
• Experience leveraging emerging technologies like AI, ML, and LLMs to automate and optimize digital content workflows and advance content validation automation strategies

Preferred Qualifications

• Deep knowledge of Agentic AI and LLM driven test frameworks
• Solid understanding of automated software testing methodologies and lifecycle, including integration testing, component mocking, and dependency injection
• Experience Testing AI Models for accuracy, robustness, fairness, and performance
• Experience developing LLM based automated evaluation frameworks
• 3+ years of proven ability in machine learning, including hands-on work with LLMs