Senior Research Engineer
- Pay
- $200,000 – $400,000 per year
- Location
- San Francisco, CA · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 4+ years
- Listed
- 30 days ago
Skills & highlights for this role
- machine learning
- LLM post-training
- Python
Also useful
- ML pipelines
- model evaluation
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k
- Parental leave
About the Role
As a Senior Research Engineer, you’ll be responsible for building industry-leading conversational AI models that power Decagon’s agent, and taking them all the way from idea to production. You’ll own multi-quarter initiatives that push the agent’s reliability, capability, and efficiency forward, and you’ll design and implement frontier approaches for training, evaluation, and orchestration across the system.
We’re looking for strong engineers who want to build the core models and algorithms behind our AI agents. People here own their work end-to-end, ship real improvements, and are trusted to make high-impact technical decisions.
In this role, you will
- Lead research and engineering efforts to improve core conversational capabilities in production, including instruction following, retrieval, memory, and long-horizon task completion
- Build and iterate on end-to-end models and pipelines that optimize for quality, efficiency, and user experience
- Partner with platform and product engineers to integrate new models into production systems
- Break down ambiguous research ideas into clear, iterative milestones and roadmaps.
Your background looks something like this
- 4+ years of experience in AI/ML engineering or research.
- Prior experience post-training and deploying LLMs in production environments.
- Fluency in Python and modern ML tooling (training, evaluation, data pipelines)
- Track record of taking research ideas from prototype > reliable, measurable production impact
Compensation $200K - $400K + Offers Equity
This range reflects the expected compensation for this role. Compensation within the range is determined based on experience, skills, and the scope of responsibilities, with flexibility for candidates who demonstrate exceptional impact.
Pay and benefits
In addition to base salary, we offer competitive equity. Final compensation may vary based on location within the United States.
Benefits
We proudly offer the following benefits for our full-time employees:
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- Retirement Plan (e.g., 401K, pension)
- Parental Leave
- Fertility and family building benefits through Carrot
- Monthly stipend to support your wellness, lifestyle, and work-life balance
- Daily lunches and snacks in the office to keep you at your best
- Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values - Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle - shape how we work and grow as a team.
About the Team
The Research team develops the model and decision-making stack that powers Decagon’s conversational agents for enterprise support. We research, adapt, and implement state-of-the-art techniques in model training, prompting, orchestration, and evaluation in order to make our agents more accurate, robust, and efficient in real-world deployments.
Our goal is to push the frontier of applied conversational AI: agents that reliably understand nuanced intent, track long context, and take the right actions under uncertainty. We measure success the way customers feel it: higher resolution rates, better user satisfaction, and consistent behavior at scale.
From Decagon's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Senior Research Engineer role at Decagon?
The Senior Research Engineer posting at Decagon states compensation of $200,000 – $400,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Decagon's official career site.
Where is the Senior Research Engineer job at Decagon located?
This Senior Research Engineer position at Decagon is located in San Francisco, CA (On-site). Always check Decagon's application page for specific state eligibility or relocation policies.
What qualifications are required for Senior Research Engineer at Decagon?
For the Senior Research Engineer role, Decagon highlights 4+ years of relevant experience; experience with machine learning, LLM post-training, Python. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Senior Research Engineer position at Decagon?
This listing links directly to Decagon's Ashby application page. You can apply directly on Decagon's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.